Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,975 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Excellent prices, great stock availability and quick delivery”

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Posted 2 months ago

“I've used Scale Model Shop Ltd quite a few times now, and I'm always happy with the service they've given. A huge selection of kits, tools, and accessories. They've quickly become my first choice when looking at new kits or when I need a new tool or more glue, etc.”

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Posted 2 months ago

“What you guys need to do is introduce an Amazon Prime style service where I pay an amount and then get free shipping for the year. As soon as something arrives from you I realise I need something else!”

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Posted 2 months ago

“Incredibly good customer service. Parcel came in very good time and well packaged. I no longer needed the items once they had arrived so requested a refund which all went through smoothly and quickly.”

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Posted 2 months ago

“Very happy with my ourchase”

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Posted 2 months ago

“What a fantastic product. It makes small intricate jobs easier to hold. Also a very good price for the quality of the product.”

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Posted 2 months ago

“Arrived as advertised, thank you”

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Posted 2 months ago

“Fast service no problems”

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Posted 2 months ago

“Correct items delivered promptly. Full marks all round.”

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Posted 2 months ago

“Excellent service, I ordered 25 items just before noon on a Friday and lunchtime the next day they all arrived well packaged and correct.”

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Posted 2 months ago

“I had a problem with my order but throughout, Scale Model Shop were quick and helpful in their communication and resolution of the issue. I would use them again without a doubt.”

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Posted 2 months ago

“The delivery was quick, with many items and good packaging. Will use again.”

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Posted 2 months ago

“Aways Very good selection at competitive prices in stock. Great service as normal.”

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Posted 2 months ago

“Absolutely brilliant!!!”

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Posted 2 months ago

“Cannot fault SMS, quick dispatch and delivery, orders are packed with care. The range of kits and, paints and equipment is vast and prices are very competitive. Thanks for the excellent service SMS.”

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Posted 2 months ago

“Great service- fast delivery and all items well packaged. Will continue to use this online modelling outlet.”

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Posted 2 months ago

“Once again product arrived safely as ordered in timely fashion”

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Posted 2 months ago

“Box of goodies arrived well packed, complete and quickly. Very happy with the service.”

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Posted 2 months ago

“Service first rate as were the scalpel blades. Would thoroughly recommend this firm”

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Posted 2 months ago

“I find the Scale Model Shop stock a vast array to direct all modellers. I have always find that gi e a first class speedy service.”

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Posted 2 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,975 reviews