Scale Model Shop Ltd Reviews

5.0 Rating 9,930 Reviews
99 %
of reviewers recommend Scale Model Shop Ltd
5.0
Based on 9,930 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Scale Model Shop Ltd Reviews
Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Model arrived before stated date, was well packed.
Helpful Report
Posted 5 months ago
Quick delivery and as required
Helpful Report
Posted 6 months ago
Seamless order and prompt delivery. Items safely wrapped.
Helpful Report
Posted 6 months ago
Good result
Helpful Report
Posted 6 months ago
Quick and efficient,my only criticism is I think postage is excessive for small light items.Perhaps postage could be based on weight and/or size.Other than that no issues.
Helpful Report
Posted 6 months ago
Thank you for your review, our prices are based on what Royal Mail class as a small packet, 99% of orders we send would be classed as small or large packet, very few are large letters. 2 jars of paint are classed as a small packet due to the packet being thicker than the size for a large letter, the good thing for our customers means you pay the same from 20g to 2.5kg
Posted 6 months ago
A good experience with a good range of stuff.
Helpful Report
Posted 6 months ago
What can I say, it was on time and all there just what you need
Helpful Report
Posted 7 months ago
Speedy and straightforward ordering process . Product was delivered before suggested delivery date. Good service thank you.
Helpful Report
Posted 7 months ago
As described, received on time.
Helpful Report
Posted 7 months ago
A little slow on delivery but packed satisfactorily.
Helpful Report
Posted 7 months ago
Thank you for your review, looking at your order you chose standard delivery, this is typically 2-3 working days, your order left us on the 2nd and was delivered on the 5th, so it was certainly within the delivery timeframe, if you need your order quicker we do have other faster delivery options.
Posted 7 months ago
It is going to take maybe years to complete my wants and needs etc,.......... due to the wide and varied choices available to me.But especially the concept of a 1/48th scale modern British diorama involving armour,infantry foot patrols, optional helicopters overhead as well as civilians,journalists,etc.
Helpful Report
Posted 7 months ago
No problems. Quick delivery
Helpful Report
Posted 7 months ago
The handle is perfect for my needs, but to be honest i think blades are not the best,use these for flytying materials , In summary Handle great , blades poor.
Helpful Report
Posted 7 months ago
Brilliant service, SMS had the Hataka Blue line paint set that no-one else had and sent it in double quick time.
Helpful Report
Posted 7 months ago
Great service. Will use again.
Helpful Report
Posted 7 months ago
Received my paints ok, quick service
Helpful Report
Posted 7 months ago
Only wanted one item which is not particularly easy to get hold of it arrived promptly no hassle. What else can I say except this will be the first port of call of I need hard to get items.
Helpful Report
Posted 8 months ago
Nice little kit (ruined shed) which I saw reviewed in a model railway journal. Haven't built it yet. Instructions could be a lot better - just a few diagrams printed on a very small piece of paper. No written directions or general advice, in particular, such as what type of adhesive to use. I feel the product has been let down by laziness in producing the instructions
Helpful Report
Posted 8 months ago
Quick delivery and as described
Helpful Report
Posted 8 months ago
Good prompt service
Helpful Report
Posted 8 months ago
Scale Model Shop Ltd is rated 5.0 based on 9,930 reviews