Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,996 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Excellent Service Iten despatched quickly and well packed. Thank you”

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Posted 6 months ago

“Quality product and a prompt service, thankyou.”

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Posted 6 months ago

“very impressed with the speed of processing and delivery.”

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Posted 6 months ago

“As ever - amazing service! Highly recommended to all!”

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Posted 6 months ago

“Excellent service (as usual) !”

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Posted 6 months ago

“Used this website for the first time recently to buy a couple of 1/24 scale Lamborghinis. Best price I could find on the internet and total allowed for free postage. Good service and models arrived quickly and well packaged. Will definitely use again - reliable online retailer. Everything went well so I did not need to return anything but searching, finding details and purchasing was trouble free.”

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Posted 6 months ago

“First class service in all your departments, easy to use site picking colours and easy to navigate the shopping I required, delivered was first class and package was well wrapped and sealed”

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Posted 6 months ago

“Always happy to shop with Scale Model Shop. Good selection of models and modelling related materials. Really appreciate their usually very quick turnaround and despatch of placed orders.”

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Posted 6 months ago

“Always delivers on time and a great selection of model kits and paints. Would definately recommend!”

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Posted 6 months ago

“Absolutely first class my order was processed and dispatched the same morning couple that with very good prices and an excellent website.”

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Posted 6 months ago

“Scale Model Shop have a good, extensive range of products and very good scratch building material stock. Their prices are very competitive and postage is reasonable and prompt. I've always received very well wrapped items. Their loylty bonus scheme is a plus. Recommended”

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Posted 6 months ago

“Good selection of products, easy to use website. Value fof money, good communication and prompt service. Picked up from premises, day after ordering, with order being ready for collection early morning. Friendly and polite staff. Have used before and can't fault them.”

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Posted 6 months ago

“Good selection of figures available and reasonably priced. Prompt delivery of order. Not the first time I've ordered from scale model shop and won't be the lazy.”

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Posted 6 months ago

“Accoldaes should only be awarded with care but SMS have provided the sort of service I have not seen for a while. A big well done and a promise of using you more in the future,”

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Posted 6 months ago

“Placed my order, despatched, and package received safe and sound, all in a few days. Slot on.!!”

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Posted 6 months ago

“Fast efficient service .”

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Posted 6 months ago

“Thanks for the speedy delivery of the paint that I ordered”

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Posted 6 months ago

“Very quick and efficient service”

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Posted 6 months ago

“Fantastic, quick delivery and shipping, nicely packaged and protected.”

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Posted 6 months ago

“Great selection, keen prices and a great service. Always the first place i look to for hobby supplies”

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Posted 6 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,996 reviews