Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 948 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service by Jethro. I had questions as to the parts required to overhaul the bucket/ dipper arm-and he guided me to correct parts very efficiently. Cheers. Paul.”

Helpful Report

Posted 1 year ago

Hi Paul, thanks you for the 5* review, Im glad you were happy with the service provided by Jethro, i will be sure to pass this over to him. If you need anything else at all, please do let me know. Many thanks, Claire - Customer Service Manager

Posted 1 year ago

“Delivered on time in perfect condition. Very pleased”

Helpful Report

Posted 1 year ago

Hi Paul, thank you for the 5* review, I am delighted that you are happy with your purchase and that your goods arrived in excellent condition. If there is anything else you need, please don't hesitate to get in touch. Many thanks, Claire - Customer Service Manager

Posted 1 year ago

“Very useful rake riddle bucket, well made and strong. Customer service very good, and quick to load when collected, and a free bag of haribos. Good to support a local Yorkshire business.”

Helpful Report

Posted 1 year ago

Good morning, thank you for the 5* review. It is always nice when our customers are happy with the service provided and the speed in which our warehouse load collections. If there is anything else that you need, please do let me know. Many thanks, Claire - Customer Service Manager

Posted 1 year ago

“Absolutely brilliant delivered so fast at short notice- thanks very much also left were I said as no one was at home - Even left on a small pallet so It didn't mark the driveway Excellent thanks again 👍”

Helpful Report

Posted 1 year ago

Hi Mark, thanks for great review! We are so pleased you had such positive experience with us and if there is anything else you may need, please don't hesitate to get in touch. We look forward to assisting you again soon! Many thanks, Michaela- Internal Account Manager

Posted 1 year ago

“Excellent, professional service!”

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Posted 1 year ago

Hi Philip, thank you for the 5* review. We always strive to give a friendly, efficient and professional service so when we receive reviews where we have done that it really does make our day. If you need anything else at all, please don't hesitate to get in touch. Many thanks Claire - Customer Service Manager

Posted 1 year ago

“Excellent product and top communication - many thanks!”

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Posted 1 year ago

Hi Huw, thanks you for your positive review. I am delighted you are happy with the product and the communication you received from the team. If you need anything else, please do get in touch! Many thanks, Claire - Customer Service Manager

Posted 1 year ago

“good quick delivery”

Helpful Report

Posted 1 year ago

Hello, thank you for your 5* review, I am glad our goods arrived in speedy manner. If you need anything else, please don't hesitate to get in touch. Many thanks, Claire - Customer Service Manager

Posted 1 year ago

“5Star service”

Helpful Report

Posted 1 year ago

Hi Jim, thank you for the 5* review, I am pleased you felt the service you received was 5*. We pride ourselves on our customer service, so I am always pleased when our customers feel that they have received that service. If you need anything else, please don't hesitate to get in touch. Many thanks, Claire - Customer Service Manager

Posted 1 year ago

“Excellent service, Haven't used the new digger bucket yet, but looks will and fast deliver. Thank you”

Helpful Report

Posted 1 year ago

Hi Victor, thank you so much for your 5* review, i am so pleased to hear that you were happy with the service and speed in which we deliver. If you need anything else at all, don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 year ago

“The digger bucket arrived when it was supposed to. The gentleman who delivered it went above & bejond~ thank you.”

Helpful Report

Posted 1 year ago

Good afternoon, thank you for the 5* review, I am delighted to hear you were pleased with delivery and that our courier went the extra mile for you. If there is anything else you need, don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 year ago

“great product , amazing service well done”

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Posted 1 year ago

Hi Martin, thank you for the 5* review. It always means so much to us to receive these reviews, i'm glad you are pleased with the service and products received. If there is anything else that you need, don't hesitate to gt in touch. Kind regards,

Posted 1 year ago

“Customer service, the quality and value of their products are outstanding.”

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Posted 1 year ago

Hi Tim, thanks for great review. We are so pleased you had a great experience with us and we look forward to assisting you again in the future. Many Thanks Michaela - Internal account manager

Posted 1 year ago

“Super fast next day delivery, easy to use website will definitely be using again and recommending to others.”

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Posted 1 year ago

Hello Edd! Thank you for the review, I am glad you had a positive experience with us and we look forward to assisting you again in the future. Many thanks Michaela- Internal account manager

Posted 1 year ago

“Absolutely great ordered griddle bucket at 11am and it was delivered next day, A⭐️”

Helpful Report

Posted 1 year ago

Hi Chris, thank you for the 5* review. I am pleased you were happy with the speed in which we deliver. If you need anything else at all, don't hesitate to get in touch. Many thanks, Claire - Customer Service Manager

Posted 1 year ago

“Great delivery, well constructed product,🤞it lasts the test of abuse!”

Helpful Report

Posted 1 year ago

Hi, thank you for the lovely review! Let us know if you need anything else, we are always happy to help. Many Thanks, Michaela- Internal account manager

Posted 1 year ago

“I ordered the product. It came two days after, and I’m very pleased and I will use this company again.”

Helpful Report

Posted 1 year ago

Good Morning Swaley, thanks you for the 5* review,I am delighted you are pleased with our order and the speed in which it was delivered. If there is anything else you need please do let me know. Kind regards,

Posted 1 year ago

“Wanted a rake bucket for my 1.5ton digger Rhinox were a pleasure to deal with from the telephone order to delivery. The lady I spoke with on the phone was lovely and professional. Bucket had to be manufactured and they did this within the time frame quoted. Bucket is really well made it's nice to see somethings are still made in the UK. Price was reasonable and it was delivered to Pembrokeshire the day after I was notified of dispatch - Very pleased with it. Thanks”

Helpful Report

Posted 1 year ago

Good morning Andy, thank you for the 5* review, i am pleased you are happy with the quality of the product and manufacture time. It is always nice to hear feedback on the service you received, i will share this with the team. If you need anything else, please don't hesitate to get in touch. Many thanks, Claire - Customer Service Manager

Posted 1 year ago

“Ordered Friday delivered on Monday. Bucket looks excellent quality and the price was very fair.”

Helpful Report

Posted 1 year ago

Hi Mark, thank you for the 5* review. I am delighted to hear you were happy with the delivery times and service provided. At Rhinox we pride ourselves on the quality of our products so I am pleased to read you find the quality excellent and that you feel we offer good value for money. If there is anything else I can help with, please do let me know. Many thanks, Claire - Customer Service Manager

Posted 1 year ago

“Excellent service came the next day with Haribos to sweeten the deal.”

Helpful Report

Posted 1 year ago

Hi Phil, thank you for the 5* Review. I am glad you feel that you received excellent service ad that our delivery times were speedy. If you need anything else, please do let me know and enjoy the sweets. Many thanks, Claire - Customer Service Manager

Posted 1 year ago

“Excellent service. Easy to order correct item, fitted perfectly and robust quality. Very fast delivery. Will definitely use this company again. Thanks so much! 😊”

Helpful Report

Posted 1 year ago

Hello, thank you for you 5* review, I am so pleased that you found ordering easy and efficient and that you were pleased with the service received. If there is anything else you need in the future, please don't hesitate to get in touch. Many thanks, Claire - Customer Service Manager

Posted 1 year ago

Rhinox Group Ltd is rated 4.8 based on 948 reviews