“A good service and quality fish .However,I have found certain products are now very small.You used to do boxes of fish cakes. So now,you can only buy packs of two.Why is this?
Other than this,a good service.”
Thank you for your review and comments, we do appreciate this feedback. Our variety of fish cakes were all reduced to packs of 2 rather than 4, however the individual fish cakes are a little larger and the recipe was improved. It does allow customers to try the different flavours available by purchasing in smaller amounts and choosing a mix & match on their orders. We are sorry for any disappointment, however be assured they are still as delicious as ever!
Great to hear you are happy with the service thus far and enjoying our excellent quality fish.
Kind Regards from the Regal Fish Team
Hello, thank you for your enquiry. We had a limited stock of snow crab legs but unfortunately these are now sold out. I am sorry about that. We have crab claws, dressed crab available and both of these are on our website for purchase. Kind Regards from the Regal Fish Team##
Thank you for your review, we appreciate your comments and are delighted to hear you are enjoying our products and happy with the service. Please be assured we base our prices on the quality we supply and as acknowledged our products are of a high standard and our pricing reflects this. We look forward to supplying your seafood needs in the future, we value your custom.
Kind regards from the Regal Fish Team
“I have used Regal Fish for many years and am rarely disappointed. Last time, however, I ordered salmon with chilli and lime. The taste of chilli totally dominated the flavour and I didn’t like it at all. I like spicy food in general but I think the flavour of chilli in this case should have been more subtle.”
Thank you for your review. I am very sorry to hear of your disappointment with the lime/chilli Salmon portions, please accept my apologies. I will pass on your comments to our Customer Care Dept. We will be back in touch in due course.
Kindest regards from the Regal Fish Team
Thank you for your review, so great to hear you was happy with the order. Please be assured that I have now entered a note onto your records that you prefer the fish to be descaled each time. This can be popped on your future orders as a special request. We trust this meets with your approval.
Kind Regards from the Regal Fish Team
