“Box arrived opened with broken seal. Tried to call the customer service for the last 2 days to understand this but nobody answers the phone. And delivery took 2 weeks!”
“I think asking me for a review before you have even sent my items says it all. Still waiting for my items and getting clsoe to calling my credit card company to log this as fraud.”
“Boiler I ordered looked like it had been booted all over the delivery van, dents all over it. First time I've ordered from these and most definitely the last”
“Its been several weeks since I placed my order and I have had no communication around status or when I am able to go and collect the products. I will not be buying from Plumb2u again”
“Never use this company ever again the fail on deleivery date, don't acknowledge orders however take your money from your account, after chasing taking my money its taken 2.5 weeks for my dileivery ive had to chace for what i ordered, took me 4 day to get hold of anyone, and another 3 days for the product to up. Will not use them again liars.”
“Not happy!! Order placed on 9th October and still not received. Tracking via website states the following….
‘Dear Customer, Your order has been shipped with one of our shipping partners and will be with you within the next few days.’
Not true!! I had to phone Plumb2u to be told stock not expected until 25th October. I have no idea when I will receive the item I ordered. Terrible service”
“I have been asked to review Plumb2u several times by email, but haven't received my order or any update - despite ordering two weeks ago.
Going to my order on the website, I am told that it will take up to 7 business days to fulfil, but still nothing.
From a learning point of view, better to ask for reviews once orders are delivered?”
