“Very nice people to deal with when you suffer the loss of a loved pet, the lady who brought my beloved cats ashes to me was also very kind. The fact that you can pick when to have your pet picked and what time is helpful, and the choice of caskets is good. I’ve used their services twice now, but beware whatever you’ve wrapped around your pet goes with them.”
“Very professional approach. Good communication, Procare customer service always quickly answers my phone and solve issues I have. Everything was very clear communicate to us what will happen and when our pet will back to us. We been informed about day of our pet ashes delivery a week ahead, and there was no issue with rescheduling.”
“Thank you for laying my Tara to rest its a real comfort having her home. Its really good the way you let people know when their pet is coming home. Then on the day you keep us updated and bring her home respectively thank you so much x”
“Very professional and caring service. All staff treated me with sensitivity and caring. Nothing was too much trouble. Would recommend this service. Felt my pet was in safe hands at a time when I needed that. Many thanks”
“All staff were tremendous. You can tell they have had training around grief, but also i think they hire good human beings. Comms throughout were outstanding. Truly top tier, i am thankful.”
“Thank you so much for everything you have done for us during such a difficult time. From start to finish you have been friendly, professional, compassionate and supportive to us. We couldn’t have got through this without you. Thank you for looking after our fur baby son and then bringing him back home to us where he belongs. 5* service, highly recommended”
“this service has been fantastic from start to finish. Staff have been fantastic and Done exactly as i asked of them and beautifully brought my baby back home to us. So thankful. Thank you so much 🙏”
“From start to finish this company was polite, professional and reliable. Your professionalism, sympathy and understanding Was outstanding during our sad loss of our beloved dog Alfie .. the keep sakes were very touching and I would highly recommend this company.. Thank you 🙏 5*”
“Absolutely amazing and caring service from beginning to end. The Labrador urn I order was more than I expected . Big thank you to all the staff who were totally understanding and committed to the job they do. Highly recommend Procare xx ❤️”
