Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service”

Helpful Report

Posted 2 years ago

“Fast reliable service”

Helpful Report

Posted 2 years ago

“excellent value and great delivery”

Helpful Report

Posted 2 years ago

“My order arrived quickly and was not damaged in the post. Penny Black was the only shop I could get the Leuchtturm planner I wanted - it was sold out everywhere.”

Helpful Report

Posted 2 years ago

“good prompt service”

Helpful Report

Posted 2 years ago

“This was the only place I could find the colour of tissue paper I wanted for a wedding gift. It was sent out very quickly so the service was excellent. Thank you.”

Helpful Report

Posted 2 years ago

“Good customer service Prompt support”

Helpful Report

Posted 2 years ago

“Very satisfied with the service and delivery was nice and quick!”

Helpful Report

Posted 2 years ago

“Very fast excellent service.”

Helpful Report

Posted 2 years ago

“Two cards delivered very promptly the day after I ordered them on line I can always find a quirky card & Penny Black Thank you very much!”

Helpful Report

Posted 2 years ago

“WHY WOULD YOU FOLD THE WRAPPING PAPER AND SHOVE IT IN AN ENVELOPE LIKE THAT? IT'S NOT LIKE I PAID PEANUTS FOR IT.... IT WASN'T CHEAP AND I ALSO PAID FOR POSTAGE TOO.”

Helpful Report

Posted 2 years ago

“Really lovely card. Arrived the next day. Great service. Will definitely shop here again. Thank you.”

Helpful Report

Posted 2 years ago

“Great customer service. Quick dispatch. Highly recommended.”

Helpful Report

Posted 2 years ago

“The card was ideal and will shop Penny Black again and arrived very quickly. The only reason not a full 5 star it was a lick seal envelope.”

Helpful Report

Posted 2 years ago

“Purchases arrived promptly and well packaged. Delighted with purchases. Would like to see more items in each range available!”

Helpful Report

Posted 2 years ago

“Items arrived quickly, well packaged and are exactly as described.”

Helpful Report

Posted 2 years ago

“Nice diary recommended by a friend. Super quick delivery”

Helpful Report

Posted 2 years ago

“The Leuchtturm diary arrived speedily. You are always more than helpful.”

Helpful Report

Posted 2 years ago

“Excellent quality, arrived on time.”

Helpful Report

Posted 2 years ago

“Lovely quality cards. Really pleased”

Helpful Report

Posted 2 years ago

Penny Black is rated 4.9 based on 1,205 reviews