Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item arrived very quickly, exactly as listed. Really well packaged too! Very good selection of Leuchtturm notebooks unavailable with other UK retailers.”

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Posted 7 months ago

Thanks so much!

Posted 7 months ago

“Incredibly quick service”

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Posted 7 months ago

Thank you for your review!

Posted 7 months ago

“Very fast delivery and a lovely quality and design card.”

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Posted 7 months ago

Thanks so much!

Posted 7 months ago

“Very quick delivery. My cards arrived in perfect condition as they had been well packaged. The cards are very good quality, I will use this company again”

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Posted 7 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 7 months ago

“Well packaged and promptly delivered. Superb service.”

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Posted 7 months ago

Thank you for your review!

Posted 7 months ago

“Excellent Service - I ordered the incorrect colour when ordering online- sent an email after the order explaining my error - product arrived with anended colour - beautifully packed.”

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Posted 7 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 7 months ago

“too expensive”

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Posted 7 months ago

“I love the recycled bags! So useful, sturdy and beautifully made!”

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Posted 7 months ago

Thanks so much!

Posted 7 months ago

“First time buyer. Ordered a birthday card and it arrived within two working days. Card was packaged well and arrived undamaged. Happy customer.”

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Posted 7 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 7 months ago

“I only odered two birthday cards and they arrived in a few days, in a very secure envelope. I will certainly have a look at your website aain.”

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Posted 7 months ago

Thanks so much!

Posted 7 months ago

“Very good service. Only regret was I was unable to order multiples (due to my. Ignorance of matters technical. ) Can one order by phone?”

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Posted 7 months ago

Thank you for your review! Yeah, we can absolutely help over the phone Mon-Fri 10-5 on 03301239750

Posted 7 months ago

“I am very pleased with my purchase.”

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Posted 7 months ago

Thank you for your review!

Posted 7 months ago

“Card arrived on time, well packaged and looking good.”

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Posted 7 months ago

Thanks so much!

Posted 7 months ago

“Exactly what I wanted. Perfectly packaged and arrived on time. Thank you for your superb service. Will definitely use again.”

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Posted 7 months ago

Thanks so much!

Posted 7 months ago

“Very happy with my purchase. Quick delivery, well packaged. Will definitely use Penny Black again. I'll recommend to friends and family.”

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Posted 7 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 7 months ago

“Well designed cards , excellent materials used. Very classy cards. Delivery very quick.”

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Posted 7 months ago

Thanks so much!

Posted 7 months ago

“Quick postage and a fantastic new diary!”

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Posted 7 months ago

Thank you for your review!

Posted 7 months ago

“Card ordered and received promptly, thank you. I am very pleased with the quality of the card. Would use Penny Black again. I have only just discovered the company”

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Posted 7 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 7 months ago

“Easy ordering. Cards arrived promptly,well packaged, lovely cards”

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Posted 7 months ago

Thanks so much!

Posted 7 months ago

“Website is easy to use. Depatch and delivery is fantastic.”

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Posted 7 months ago

Thanks so much!

Posted 7 months ago

Penny Black is rated 4.9 based on 1,205 reviews