Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy with the gifts I chose. Amazing, fun & unique selection. Fast delivery. Thanks!”

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Posted 5 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 5 months ago

“A lovely site and even better service. Thank you.”

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Posted 5 months ago

Thanks so much!

Posted 5 months ago

“No problems - very speedy delivery”

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Posted 5 months ago

Thank you for your review!

Posted 5 months ago

“Lovely products, well packaged and promptly delivered. I would recommend this company.”

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Posted 5 months ago

Thanks so much!

Posted 5 months ago

“Lovely selection of cards, arrived quickly. Excellent customer service when a card I ordered was out of stock. Would definitely order again from here”

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Posted 5 months ago

“great selection of cards and very quick delivery”

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Posted 5 months ago

Thank you for your review!

Posted 5 months ago

“Really lovely quality cards at good prices and nicely packaged with a great delivery service .”

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Posted 5 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 5 months ago

“very fast delivery and arrived in perfect condition”

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Posted 6 months ago

Thank you for your review!

Posted 5 months ago

“Super fast arrival”

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Posted 6 months ago

Thanks so much!

Posted 5 months ago

“Fantastic! I placed an order for a few cards, lots of choice. Ordering was simple & quick & delivery was quick too. Unfortunately one of the cards was missing & another had been sent instead so I contacted Penny Black to let them know & they were fantastic. They apologised & sent out the correct card immediately & I received it less than 36 hours later! Really pleased & impressed, would highly recommend them & will definitely be ordering again. Thank you”

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Posted 6 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 5 months ago

“Lovely card, received swiftly and competitively priced. Thank you.”

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Posted 6 months ago

Thank you for your review!

Posted 5 months ago

“Great service - very easy to order and quick delivery. Will definitely use again.”

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Posted 6 months ago

Thanks so much!

Posted 6 months ago

“Excellent service, cards exactly as viewed on line”

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Posted 6 months ago

Thank you for your review!

Posted 6 months ago

“Extremely prompt and friendly service, thank you.”

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Posted 6 months ago

Thank you for your review!

Posted 6 months ago

“Super speedy delivery and lots of of the Leuchtturm 1917 classic notebooks.”

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Posted 6 months ago

Thanks so much!

Posted 6 months ago

“I bought some hand cream. Website was easy to use . Item arrived promptly and in good condition. Will definitely use this company again .”

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Posted 6 months ago

Thanks so much!

Posted 6 months ago

“Excellent cards delivered swiftly!”

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Posted 6 months ago

“Fast delivery, beautiful wisteria sympathy card for my sister in law. Lovely quality”

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Posted 6 months ago

Thank you for your review!

Posted 6 months ago

“Recently ordered a balloon for my partners birthday & the service at each stage of order was exceptional! From initial enquiry to collection I found all interactions to be helpful & polite. I would definitely recommend ordering from Penny Black in the future to anyone 😊 thank you again for all your assistance!”

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Posted 6 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 6 months ago

“Item as described and arrived promptly- would buy from them again!”

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Posted 6 months ago

Thanks so much!

Posted 6 months ago

Penny Black is rated 4.9 based on 1,205 reviews