Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,620 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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English

“Great quality, make lovely gifts, would recommend”

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Posted 1 year ago

“My bobble hat smells of warm sheep. Such a delight to wear for such a low price. Natural wool from the mountains of Nepal. Well done.”

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Posted 1 year ago

“Good quality products, quick delivery”

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Posted 1 year ago

“Brilliant product brilliant service.”

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Posted 1 year ago

“Always prompt delivery.”

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Posted 1 year ago

“Beautiful knits, never been disappointed yet. Customer service also good, goods arrive around advertised times, any questions/contact answered.”

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Posted 1 year ago

“Very warm, comfortable and attractive. I've had lots of compliments about it. Great service too. Thanks!”

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Posted 1 year ago

“This is now the second sweater that I have had from Pachamama. The first became my favourite and worn frequently. Unfortunately it also became my grand-daughter' s favourite when I let her borrow it when visiting from USA!! Hence I have a wonderful new sweater whilst the other travels back to the States! Beautiful garments and fabrics. Excellent service.”

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Posted 1 year ago

“Very pleased with my new beanie. Most hats are too big but this was just right. I love it!”

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Posted 1 year ago

“Quick delivery, great quality, fits well. (Robin bobble beanie)”

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Posted 1 year ago

“Quality merchandise and being buying these for myself and gifts for friends for years. Always asked by people where to get them.”

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Posted 1 year ago

“I tried to buy the 'Christmass Pudding' beanie last season but Panchmama had sold out, so I got in early this year & I'm delighted with the product. Regardless that the item is a novelty item, the quality is amazing, it's so comfortable and well made. I'm considering purchasing further items for wearing on walking trips. On-line ordering was easy & delivery prompt. Thank you Team Pachamama!”

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Posted 1 year ago

“Wonderful quality. Really warm without feeling heavy or bulky. Both my husband and I invested in one each for the Winter. They say heat the human not the house and with this jumper, it’s very possible to do this. Not cheap but worth it.”

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Posted 1 year ago

“Beautiful mitts and beanie and so warm in the current chilly weather. Beautifully made. The Fairtrade aspect is particularly important to me. Not the first time I have bought mitts.”

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Posted 1 year ago

“Love the products, great service”

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Posted 1 year ago

“So so pleased with all my order and customer services was totally fab too ! Thank you thank you for my winter wardrobe upgrade ! I’ll be sure to mention you on my next podcast of Journey Through Winter”

Pachamama Ltd 5 star review on 22nd November 2024

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Posted 1 year ago

“Purchased a sweater from Pachamama and I'm very happy with the price and the speed of delivery”

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Posted 1 year ago

“Fantastic professional and speedy service. Cannot fault it. No need to make contact with Customer Service as communication was so good all the way from placing my order till delivery.”

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Posted 1 year ago

“I bought a mens pachamama Stornoway lined hoodie on the basis of my partners 10 year old pachamama hoodie. In contrast to hers, mine is far lighter, and not nearly as warm. Also after a few days' wear, the underside of the sleaves are getting very 'thibbity', and I gave to remove them to stop the garment looking tatty. I like the garment well enough, but it seems that in 10 years the quality has fallen back considerably, but the price has not.”

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Posted 1 year ago

“I ordered online and did not need any assisatance. I did get a confirmation almost immediately. My order arrived in the US from UK in less than a week.”

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Posted 1 year ago

Pachamama Ltd is rated 4.8 based on 1,620 reviews