Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,628 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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English

“I purchased these wrist warmers for Christmas. The item is lovely, really well made and I now need to buy more for me! Great price for a hand made, ethical item.”

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Posted 2 years ago

“Lovely handmade items, good quality and well designed. Good customer service letting me know something was out of stock and offering an alternative.”

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Posted 2 years ago

“socks and tank top both lovely”

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Posted 2 years ago

“Excellent bobble hat ,exceptional quality .I'm sure my wife will be very pleased with it”

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Posted 2 years ago

“Really like the knitwear products from Pachamama. So warm, comfortable and well made. Generous sizing so jumpers easily fit as a top layer. Leg warmers very useful for cold evenings and gardening. I would definitely recommend this company.”

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Posted 2 years ago

“Beautiful woollen gloves, outstanding quality, design and practicality. A perfect gift. Communication was excellent, a team very much focused on their customers. I would highly recommend Pachamama products.”

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Posted 2 years ago

“2nd hat - lived the 1st one so much”

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Posted 2 years ago

“Lovely product, nice and warm for this time of year, as always good quality clothing”

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Posted 2 years ago

“Lovely quality products. Good customer service. Sizing a bit variable”

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Posted 2 years ago

“I like the ethos of this company and was happy to make a donation to a worthy cause whilst treating myself at the same time. Goods arrived promptly after ordering”

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Posted 2 years ago

“Gorgeous hand knitted items bought for myself and my daughter that were delivered promptly.”

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Posted 2 years ago

“Very attractive knitted garments which are unusual and practical.”

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Posted 2 years ago

“I loved my Pachamama hat that I purchased while in Scotland, so when we came home I ordered two more. I noticed that some of the hats on the website indicated that the fleece lining was only on the headband area, so I searched for hats that said "fleece lining". I thought that because it didn't say "headband area" the hats that I was ordering would be completely lined like the one that I had previously purchased. I was wrong, they only have fleece on the headband area which is a problem for me as I have a problem with wool. The completely lined hat worked great. Website needs to be more clear.”

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Posted 2 years ago

“Very pleased with my headband. Thanks :)”

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Posted 2 years ago

“Beautiful hat, excellent quality that fits perfectly. Arrived quickly, very happy...thank you”

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Posted 2 years ago

“Hi the handwarmers are great. Love the boot cuffs. The coat a disappointment.”

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Posted 2 years ago

“good value snug and colourful chullo hats,my favourite winter topper!”

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Posted 2 years ago

“Lovely sleeveless woollen vest , I would highly recommend quality and design. However I also paid and ordered another item and was contacted the next day to tell me it was out of stock! That was disappointing!”

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Posted 2 years ago

“Back again to purchase yet another two cardigans and accessories. Beautiful products with vibrant colours. Perfect fit for me and the second is a Christmas gift which I am confident will be appreciated not only for its fabulous look but for the warmth and cosiness of this product.”

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Posted 2 years ago

“So much more vibrant than the photos.”

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Posted 2 years ago

Pachamama Ltd is rated 4.8 based on 1,628 reviews