Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,700 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service and excellent quality would definitely recommend”

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Posted 2 years ago

“Good communication and item arrived withing the time frame and well packaged”

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Posted 2 years ago

“Great service, also when I had to return for a different size. Great product and business model! Thank you very much.”

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Posted 2 years ago

“Excellent service. Lovely hat, cosy and warm and a bit different.”

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Posted 2 years ago

“Absolutely superb service, would recommend Pachamama very highly. Thank you Binal!”

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Posted 2 years ago

“Thrilled with my first purchase. Wrist warmers, a beanie hat, and some fingerless gloves. Great price, and arrived super quickly.”

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Posted 2 years ago

“Pachama make lovely, high quality knitwear. Also, I have been impressed with the swift responses I've recieved when raising queries.”

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Posted 2 years ago

“Excellent - alway happy”

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Posted 2 years ago

“Brilliant quality very soft and exactly what I was looking for. The suede soles make these hard wearing and long lasting.”

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Posted 2 years ago

“I bought the crochet style fingerless gloves and the muted rainbow beanie, I am in LOVE! They are so warm and fit perfectly! I wear them everyday and even my partner wants some gloves now. They are so well made, fast delivery and as I am avoiding fast fashion this is an amazing company to support.”

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Posted 2 years ago

“Absolutely adore these gloves. They are so warm and comfy.”

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Posted 2 years ago

“Love your bobble hats, they are so nicely made, such lovely designs, so warm , lovely lining round the base, very cool hats!”

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Posted 2 years ago

“I love my items very good quality and good value for the money I love them thank you.”

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Posted 2 years ago

“I think I have said it all already, all queries answered promptly.”

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Posted 2 years ago

“Lovely quality wool and the design is very attractive.”

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Posted 2 years ago

“Post Office delivery was a disaster with torn package and missing items but one call to Pachamama sorted it out. Eventually all arrived and we are delighted.”

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Posted 2 years ago

“Very pleased with all my purchases . I have 10 pieces now ( I bought the first 3 through Amazon) I am pleased to be buying direct now though”

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Posted 2 years ago

“The fingerless lined gloves are soooo warm and cosy. Lost mine (they were a birthday present) but was definitely not replacing them with anything else!”

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Posted 2 years ago

“Pachamama were great when I ordered the wrong thing and I had to order on a Thursday to get delivered by Saturday for my mum's birthday. I like the wrong item so much, I'm giving it to someone else for their birthday. 100% wool eleveden gloves, mitt gloves and socks - my mum is 82 and suffers with arthritis and cold feet and hands and she says these are really, really warm. Thank you Pachamama for saving the day :)”

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Posted 2 years ago

“It could be easer to change sizes!! still I am very happy. Thanks for deliver such a wonderful product.”

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Posted 2 years ago

Pachamama Ltd is rated 4.8 based on 1,700 reviews