Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the guidance and service provided by Oilfast.”

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Posted 3 years ago

Thank you so much for your generous 5-star rating and for being a returning customer! We are delighted to hear that you are pleased with the guidance and service we have provided. We appreciate your continued support and look forward to serving you again in the future!

Posted 3 years ago

“Great service and delivery on time.”

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Posted 3 years ago

Thank you so much for your 5-star review of Oilfast and for being a loyal customer! We take great pride in providing great service and delivery on time. We are delighted to count you as a customer.

Posted 3 years ago

“Good communication and courteous service. Extremely polite and respectful.”

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Posted 3 years ago

Thank you so much for your wonderful 5-star rating of Oilfast! We are so pleased to hear your feedback on our good communication and courteous service. We appreciate your repeating custom and for being so polite and respectful.

Posted 3 years ago

“I am always pleased with my ease of ordering and the prompt delivery.”

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Posted 3 years ago

Thank you so much for the lovely 5 star rating of Oilfast! I am so pleased that you appreciate the ease of ordering and prompt delivery; it is always a pleasure to hear feedback from my returning customers! Thank you so much for your loyalty.

Posted 3 years ago

“Telesales always prompt and efficient - good communication about delivery day (request call day before delivery to make sure access ok) and drivers always friendly and efficient. Not always the cheapest”

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Posted 3 years ago

Thank you, James, for your 4 star rating of Oilfast! We appreciate your repeated business and are glad to hear that our telesales service is prompt and efficient, as well as our drivers being friendly and efficient. We also appreciate you taking the time to communicate with us in advance about delivery day, and always ensuring access is ok. Thank you again!

Posted 3 years ago

“Love Ann-Marie! When I call she is so efficient and makes sure my delivery turns up on time”

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Posted 3 years ago

Thank you so much for your five star rating, We love to hear positive feedback from you and we really appreciate it. We are also really glad to have you as a returning customer. We would like to thank you for being a loyal customer and for continuing to choose us for your oil needs. Thanks again!

Posted 3 years ago

“‘Can do’ mentality. Polite, friendly and efficient. Good to deal with.”

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Posted 3 years ago

Thank you very much for the five star rating! We appreciate your business and your kind words about Oilfast's 'can do' mentality - it is great to know that our friendly and efficient service has kept you as a happy returning customer.

Posted 3 years ago

“Good company used for years”

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Posted 3 years ago

Thank you, for your wonderful 5 star rating of Oilfast! We are thrilled to see that you have had such a positive experience in using our products, and that our company is one you have used for years. It's reviews like yours that make us continue to strive for customer satisfaction and look forward to more great reviews in the future. Thank you again!

Posted 3 years ago

“Very friendly staff and easy service to arrange.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast, we are so glad to hear that you find our staff to be very friendly and our service so easy to arrange. We appreciate you choosing us again and again. Thank you for your loyal custom!

Posted 3 years ago

“Delivery did not arrive as per phone call would have been nice if someone had let us know it was delayed”

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Posted 3 years ago

“Excellent service, get delivery to you as soon as they can. Theresa and John at Oban are excellent.”

Oilfast 5 star review on 24th January 2023

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Posted 3 years ago

Thank you so much for your kind words and your 5-star rating of Oilfast! We strive to provide excellent service, getting our deliveries to you as soon as possible. Our Theresa and John at Oban are always happy to help, I will pass on your thanks to them. We are grateful for your loyalty and we are delighted to have you as a returning customer.

Posted 3 years ago

“I am on the top up service that works well as far as top up is concerned. I am relatively new to oilfast and pay by DD per month. The only criticism I have is that I get a sheet telling me the amount of kerosene topped up but not the price so I don’t know where I am in terms of cost.”

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Posted 3 years ago

“Great service from start to delivery”

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Posted 3 years ago

Thank you very much for your 5 star rating of Oilfast! We are delighted to know that you are satisfied with the great service from start to delivery. Your feedback is much appreciated and we hope to continue to meet your expectations in the future.

Posted 3 years ago

“Good service delivery was quick and the price was a little lower than my usual supplier.”

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Posted 3 years ago

Thank youfor your 5 star rating of Oilfast! We are delighted to hear that you are pleased with our service delivery and our prices are a bit lower than your usual supplier. We truly appreciate your loyalty and your continued business. Thank you!

Posted 3 years ago

“Delivery was made as planned with no issues.”

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Posted 3 years ago

Thank you so much for your 5-star rating of Oilfast! We're so glad to hear that delivery was made as planned with no issues. We appreciate your support and look forward to continuing to provide you with excellent service.

Posted 3 years ago

“Always there for me and very much appreciated.”

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Posted 3 years ago

Thank you, for your 5 star rating of Oilfast! It is always reassuring to know that our customers appreciate our services and that our hard work does not go unnoticed. We are thankful for your loyalty as a returning customer and are grateful for your continued support. Your kind words are always there for us and very much appreciated!

Posted 3 years ago

“We are on a farm with limited access and have found Oilfast to be helpful, knowledgable and friendly, ensuring we have oil delivered to us in good time even when we have little oil left when ordering.”

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Posted 3 years ago

Thank you for the glowing 5 star rating for Oilfast! We are so thrilled that you are satisfied with the service that we provide to you on the farm - especially in times when you may have limited access and very little oil left when ordering. We would like to thank you for being a loyal and repeating customer.

Posted 3 years ago

“Fast, efficient service!”

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Posted 3 years ago

“Delivery chap very efficient and filled the tank up, and deposited our slip through the lettebox. He shuts the gates and leaves the premises as he found them. All good.”

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Posted 3 years ago

Thank you very much for your 4 star rating of Oilfast! We are also grateful that you were pleased with the delivery chap's efficiency. Delivering the oil, filling up the tank, and leaving the premises as he found them are a testament to the professionalism of our delivery staff. Moreover, we are delighted that you have continued to be a loyal customer of Oilfast. Thank you very much for your support!

Posted 3 years ago

“The price was right, they delivered on time, and will certainly use them again!”

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Posted 3 years ago

Thank you so much for rating Oilfast 5 stars! We are so pleased to hear that the price was right, they delivered on time, and you will certainly use them again. We truly appreciate your loyalty and look forward to serving you again in the future!

Posted 3 years ago

Oilfast is rated 4.9 based on 2,230 reviews