Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.84

4.8 Rating 1,711 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.8

Based on 1,711 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers fuel oils across Scotland and in Wales, supplying Kerosene Heating Oil, Gas Oil and Road Diesel to homes and businesses all year round.

We are the fastest growing fuel company in Scotland with a growing base in Wales. The owners and management team have a wealth of experience within the industry.

We believe excellent service is paramount to our success, combine this with first-class local knowledge and competitive prices and that is what makes Oilfast the automatic choice for domestic and commercial fuel oil and lubrication needs.

No oil delivery is too large or too small as we have an extensive range of fuel tankers to suit you. Whether that is a full 36,500 litre delivery on an articulated tanker right down to 500 litres.

We’re Committed To Providing A Quality Service
We don’t have large call centres, just a friendly voice with local knowledge at the end of the phone. And, with our friendly and experienced drivers we are able to offer an oil delivery service that is second to none and that goes that extra mile.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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237

Anonymous

Anonymous // 01/01/2019

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“Oilfast were very efficient and quick to deliver.”

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Posted 3 months ago

“Being price generated I shop around when oil required but prefer oilfast if possible. Phone order, pay and prompt delivery of oil. Nice people who speak to you and driver’s cheerful”

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Posted 3 months ago

“Was very good 👍”

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Posted 3 months ago

“I deal with the Crieff depot and the team there are absolutely first class. The only problem I have with Oilfast is the credit control team. A budget account should be viewed over 12 months. We spend more over the winter and this is paid off over the summer months. The last 2 years. Oilfast appear to want you to be in credit all the time. This is fine if we are advised of this ahead of time and if direct debits are revisited summer vs winter. My summer payment should be at least 1/3 if my winter one. I would rather however pay more all year round to allow for easier year round budgeting.”

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Posted 3 months ago

“Excellent service and alway reliable”

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Posted 3 months ago

“Oilfast delivers on time, the correct amount at a competitive price. All the drivers I have spoken to are positive about the company.”

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Posted 3 months ago

“We have excellent service on the Isle of Arran. Our tank is checkerd regularly by your representative on the Isle of Arran, and the oil is delivered promptly when needed. The drivers do an excellent job negotiating our narrow steep gravel drive”

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Posted 3 months ago

“First class service”

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Posted 3 months ago

“Great company to deal with.”

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Posted 3 months ago

“order oil and get it. what more could you want”

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Posted 3 months ago

“All members of staff that are contracted are very good also the operators that arrive with the tanker are brilliant thanks for your company”

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Posted 3 months ago

“Crieff office staff always extremely helpful having just started having oil heating. Telemetry service is invaluable.”

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Posted 3 months ago

“Excellent service. Speedy response. A very good company to deal with.”

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Posted 3 months ago

“Always quick to deliver Great service”

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Posted 3 months ago

“I ran out of oil during an extremely cold 🥶 spell of weather. Oilfast went above and beyond to get a delivery out to my home. They definitely lived up to their name.”

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Posted 3 months ago

“Staff always very friendly and helpful. Competitive prices”

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Posted 3 months ago

“Always helpful and friendly .extremely Efficient in regards when they explain when the delivery will take place always on time and if I’ve had a enquiry they will always give me a clear explanation to my question. . Very important to me . Thank you”

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Posted 3 months ago

“Customer handling good,accounts handling good,tanker drivers good,all in all a happy experience .”

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Posted 3 months ago

“delivery man came out on the day of one of the major storms to deliver our oil. good service”

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Posted 3 months ago

“Had to chase order, no updates, too many excuses.”

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Posted 3 months ago

Hi Raph, I'm really sorry to hear you didn't have a good experience with us. Our aim is to always provide the highest level of customer service. Please contact us at complaints@oilfast.co.uk so we can make sure this doesn't happen again.

Posted 3 months ago

Oilfast is rated 4.8 based on 1,711 reviews