MrBean2Cup Reviews

Name: MrBean2Cup
Address: Mr Bean2Cup Webshop Ltd, 150 B Greenford Road, Harrow, Harrow
Rating: 4.92

4.9 Rating 1,789 Reviews

99 %

of reviewers recommend MrBean2Cup

Company Reviews

Metrics

Info

4.9

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02033055845

Email:

hello@mrbean2cup.co.uk

Location:

Mr Bean2Cup Webshop Ltd, 150 B Greenford Road, Harrow
Harrow
HA1 3QP

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MrBean2Cup 5 star review on 16th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order process simple and delivered promptly well packaged.”

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Posted 2 years ago

Thank you for your feedback, Stephen!

Posted 2 years ago

“Excellent service! Have used before, will use again.”

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Posted 2 years ago

Thank you for your feedback!

Posted 2 years ago

“Consistently fantastic service - and from a professional human being Instead of a call centre bot. Have been (no pun intended !) using this small company for years now for accessories, servicing and recon machines, I can thoroughly recommend them.”

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Posted 2 years ago

Thank you for your feedback, Linda!

Posted 2 years ago

“Thanks to McBean2Cup's excellent website ordering the parts I required was not only simple but enabled me to be very precise about the individual part numbers thus avoiding any later disappointment. Delivery was, as predicted, quick and I was able to rebuild our coffee machine for a surprisingly small sum and avoid an expensive return of the whole machine.”

MrBean2Cup 5 star review on 15th November 2022

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Posted 2 years ago

Thank you for your feedback, Peter!

Posted 2 years ago

“Very good”

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Posted 2 years ago

Thank you for your feedback, Valerii!

Posted 2 years ago

“If you use a real espresso machine and not capsules, MrBean2Cup is the best address for your servicing and maintenance needs. Extremely knowledgeable and easy to deal with. Exceptional service. Highly recommended!”

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Posted 2 years ago

Thank you for your feedback, Dusan!

Posted 2 years ago

“very helful, great customer service, would highly recommend”

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Posted 2 years ago

Thank you for your feedback, Ricardo!

Posted 2 years ago

“Fab service, great staff”

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Posted 2 years ago

Thank you for your feedback, Timothy !

Posted 2 years ago

“Speedy delivery and good packaging.”

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Posted 2 years ago

Thank you for your feedback, Glenn !

Posted 2 years ago

“Portafilter wouldn't work when it arrived. I has to take it apart and re-align the pressure valve which was not positioned correctly. Also, the Shipping Carrier, UPS, charged more than the item cost in Import Duty as it was coming from outside the EU.”

MrBean2Cup 2 star review on 10th November 2022

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Posted 2 years ago

Thank you for your feedback, Gerald! I tried the remaining 20+ coffee holders that we have in stock and I found no issue with them. It looks like this was an isolated case which I am sincerely sorry about and I am glad you managed to sort it out ! Regarding the custom duty and other fees UPS charged you, We have a big red warning sign in the checkout, see picture attached which warns you about these fees. At the moment we are only able to offer a DDU service where the recipient has to pay their own authority(custom, VAT/Tax, handling fee)for bringing goods in their country. For Example, This is not a problem in the US where there is no such a fee. I have been working on the solution but have not yet had a breakthrough... Once again, I apologize for the inconvenience you experienced.

Posted 2 years ago

“Fast deliver service and a very useful site for guidance on fixing issues.”

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Posted 2 years ago

Thank you for your feedback, Gareth !

Posted 2 years ago

“Excellent service. Web site enabled me to identify the required spare part quite easily. Part was delivered in a couple of days. All good.”

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Posted 2 years ago

Thank you for your feedback, Chris!

Posted 2 years ago

“Excellent service and very quick delivery!”

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Posted 2 years ago

Thank you for your feedback, Ian!

Posted 2 years ago

“Good price and prompt delivery.”

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Posted 2 years ago

Thank you for your feedback, Paul!

Posted 2 years ago

“Excellent service, helped me work through some problems via email. Parts delivered quickly despite mail strike!”

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Posted 2 years ago

Thank you for your feedback, Nicholas!

Posted 2 years ago

“Helped identify exact model of machine even for just a small part. Very helpful and informative.”

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Posted 2 years ago

Thank you for your feedback, Dudley!

Posted 2 years ago

“Fantastic customer service. A personal touch from businesses is hard to come by these days but these guys really helped me out. First class.”

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Posted 2 years ago

Thank you for your feedback, Stephen !

Posted 2 years ago

“Clear website, kept well informed and quick service”

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Posted 2 years ago

Thank you for your feedback, Franciscus !

Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

Thank you for your feedback, Mandy !

Posted 2 years ago

“Delivery and product fine and good you can get gaggia parts. Gaggia themselves impose the high prices but still cheaper than junking a perfectly good machine which is now at least 7 years old”

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Posted 2 years ago

Thank you for your feedback, John!

Posted 2 years ago

MrBean2Cup is rated 4.9 based on 1,789 reviews