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MrBean2Cup Reviews

4.9 Rating 1,748 Reviews
99 %
of reviewers recommend MrBean2Cup
4.9
Based on 1,748 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read MrBean2Cup Reviews
Visit Website

Phone:

02033055845

Email:

hello@mrbean2cup.co.uk

Location:

Mr Bean2Cup Webshop Ltd, 150 B Greenford Road, Harrow
Harrow
HA1 3QP

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MrBean2Cup 5 star review on 2nd June 2025
Philip
MrBean2Cup 5 star review on 16th February 2025
Matthew
MrBean2Cup 5 star review on 13th January 2025
Malcolm Etherington
MrBean2Cup 3 star review on 22nd July 2024
J Arwel Barrett
MrBean2Cup 1 star review on 14th May 2024
Mr. C. Nation
MrBean2Cup 5 star review on 6th February 2024
Anthony Denny
MrBean2Cup 5 star review on 31st October 2023
Ken Priddy
15
Anonymous
Anonymous  // 01/01/2019
Excellent service, goods received very quickly. However, the cardboard packaging was no match for the not so gentle handling of Royal Mail. See attached photo
MrBean2Cup 3 star review on 22nd July 2024
Helpful Report
Posted 10 months ago
I needed a small plastic part to replace a broken one. It arrived within a couple of days via tracked mail, but the cost was startling: £14 (which was almost £1 per gram of plastic) plus VAT and p&p. I appreciate that it costs money to provide a spares service, but this is price-gouging.
Helpful Report
Posted 11 months ago
Item price was reasonable for the item itself, specifically a Gaggia Silicone O-ring D=5x1.2mm for the steam wand nozzle. costing £1.44. However, the cost of P&P made this tiny item ridiculously expensive with the all-in price reaching £3.60. PTFE tape did work well in making a good seal, prior to my receiving this item, though it is difficult to say how long it would have held up. Quick dispatch and good communication throughout, so can't fault that.
MrBean2Cup 3 star review on 18th September 2023
Helpful Report
Posted 1 year ago
Dear Rob, Thank you so much for your feedback about MrBean2Cup! We are glad to hear that you have had a great overall experience interacting with us. We try our best to make our customers happy and, as you pointed out, ensure that orders are fulfilled quickly and precisely. Unfortunately, we are unable to improve the posting cost on single o-rings, screws any other tiny items. If you ever need any help or have any other questions do not hesitate to reach out, we're always here to help. Thank you again for the review! Sincerely, MrBean2Cup
Posted 1 year ago
Very confusing website and it would have been much better to talk to an advisor. I’m aged but able a lot aren’t.
Helpful Report
Posted 1 year ago
Dear John, Thank you so much for taking the time to leave a review about MrBean2Cup! We sincerely apologize if we weren't able to fully satisfy your needs, especially considering the mix-up with the wrong part in your order. Despite this, we were glad to find a solution that allowed you to use the part without having to go through the hassle of returning it. We also kindly requested that in the future, you share pictures and details of any issues with your coffee machine, so we can accurately identify and provide the correct parts, thus avoiding such inconveniences. Our primary goal is to provide exceptional customer service, and we remain deeply committed to ensuring our customers' happiness. If there's anything more we can do to assist you, please don't hesitate to reach out to us. Thanks again for your feedback. Best, MrBean2Cup
Posted 1 year ago
Good product but very slow for delivery
Helpful Report
Posted 2 years ago
Thank you for your feedback, Franco! You placed an order on the 4th of April at 5:10pm (Tuesday), we dispatched your order on the 5th of April (our cut off time is 2pm, Mon-Fri) with " Royal Mail Tracked 48 Large Letter, Delivery in 2-4 working days" which they delivered on the 8th of April (Saturday) allowing you to fit the parts and enjoy Easter with a great cup of coffee! Please note 7th of April was Good Friday with no deliveries I am sorry if you find this service too slow, you may opt for a Tracked 24 (1-3 days) service next time, if you need a part urgently.
Posted 2 years ago
Flow sensor sent was the wrong part! Inlet & Outlet at right angles, instead of one above other as in the drawing! Would cost more to send back than part worth! You need to check parts against drawings!!!!!
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Posted 2 years ago
Thank you for your feedback, Richard! Unfortunately, there is only one flowmeter sold by Delonghi that you can easily reset. I hope my advice to readjust the flowmeter helped.
Posted 2 years ago
The information that you supplied was very helpful in establishing which spare part that I needed and the delivery was timely. However I do consider that the price was frankly on the expensive side which prompted me to even considering making my own with my 3D printer. I buy many articles online and the cost of postage seemed exorbitant to me compared to most items that I buy of a similar size and weight. I am sorry that I cannot give you a better feedback because I think that you provide a good service apart from the issues above
Helpful Report
Posted 2 years ago
Thank you for your much-appreciated feedback,Peter! Unfortunately, I am unable to improve the price of the products and postage on our website but we will do everything we can not to increase them in the near future.
Posted 2 years ago
Well overpriced. Good tech support.
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Posted 3 years ago
Thank you for your feedback! We always try to give the best possible price. I am sorry if we failed you on this occasion!
Posted 3 years ago
Service is very good. As you would expect with OEM spares, very very expensive!
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Posted 3 years ago
Thank you for your feedback, Onofrio. We are trying to keep our prices as low as possible at all times and I am sorry if we failed you!
Posted 3 years ago
MrBean2Cup is rated 4.9 based on 1,748 reviews