Lincs Aquatics Reviews

Name: Lincs Aquatics
Address: strubby airfield, strubby airfield, Near Alford, strubby airfield, strubby airfield, Near Alford, Near Alford
Rating: 4.76

4.8 Rating 3,540 Reviews

94 %

of reviewers recommend Lincs Aquatics

4.8

Based on 3,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Lincs Aquatics 5 star review on 17th January 2026

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Lincs Aquatics 5 star review on 21st December 2025

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Lincs Aquatics 5 star review on 18th December 2025

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Lincs Aquatics 5 star review on 6th October 2025

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just purchased a Hamac Pine Lake Slate Falls water feature from Lincs Aquatics I cant speak highly enough of the service and value of the product. I first phoned the office in Alford, where I spoke to Chris, he answered all my queries, so helpful. Following Chris's advice I ordered on line which was so easy to do. The fountain was delivered 24hours later, on time by Steve and his colleague who again were so polite. The tracking of the delivery was an excellent system, which allowed me to pop out during the day knowing the location of the van. Our purchase was easy to assemble and was £70 cheaper than we had seen at our local garden centre. I did call back to aquatics for some more advice, answered my question immediately, so professional. Thank you so much Lincs Aquatics.”

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“great service”

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“Can't fault service at all very helpful. Delivery guys were great tank had to be taken up 1 flight of stairs as I live in 1st floor flat nothing was to much trouble. Delivery was quick turned up a day earlier than expected. 👍👍👍👍👍👍”

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“too long for delivery when it said next day”

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We have emailed this customer privately, but in regards to shipping out cut off is 12 midday. This is not our choice and would love it to be 4/5/6 pm but due to our remote location, our delviery partners all pick up around the same time. (which is just after 1pm) This is clearly stated on our website.

“Very speedy delivery”

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“Excellent customer service and a good price. The fish and I are very happy with their new home 🐟!”

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“Great value Fluval filters - cheaper than anywhere else, fast postage. Very pleased would recommend and use again.”

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“The item I ordered online ended up not actually being in stock but I was emailed by them and offered an alternative. They were quick to respond to my questions via email and once I agreed to the alternative item it was sent out promptly and delivered in perfect condition”

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“Great communication, pleasant to deal with, their in house delivery method is the best I've seen, trackable all the way to our door. Would use again without hesitation.”

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“did not have my original requirements .but otherwise ok”

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“Thanks”

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“Great value swift delivery”

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“Very good quality and also prompt response to delay. Cannot fault their service I will.use them again for sure .”

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“Excellent company, I bought some pond fish from here, they arrived the next day, happy and healthy and have adjusted to my pond brilliantly. Good service and good prices, will definitely shop again soon.”

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“Very quick service. No complaints here.”

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“nice people to deal with, professional and helpful”

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“Good selection of products at fair pricing.”

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“Not a bad price and does the job for which it was purchased. Took a few days for delivery but nothing too bad.”

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“Good price and quick dispatch.”

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“ordered when the website said just four remained in stock. Had quick reply and informed stock now zero. Was given several choices including waiting for new stock or udgrading at minimal cost for better model. Chose latter and was speedily dealt with and item arrived promptly and efficiently. A faultless service”

Helpful Report

Lincs Aquatics is rated 4.8 based on 3,540 reviews