Lincs Aquatics Reviews

Name: Lincs Aquatics
Address: strubby airfield, strubby airfield, Near Alford, strubby airfield, strubby airfield, Near Alford, Near Alford
Rating: 4.76

4.8 Rating 3,540 Reviews

94 %

of reviewers recommend Lincs Aquatics

4.8

Based on 3,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Lincs Aquatics 5 star review on 17th January 2026

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Lincs Aquatics 5 star review on 21st December 2025

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Lincs Aquatics 5 star review on 18th December 2025

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Lincs Aquatics 5 star review on 6th October 2025

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Anonymous // 01/01/2019

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“Great service.Good communication”

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“Excellent prices, excellent delivery , couldn’t ask for more. Will definitely use again”

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“Thank you we are really happy with the small bullrushes we bought. I left Steve our delivery driver a note where to leave them, which he did and sent photos to show they’d been delivered safely. We are really happy and would definitely recommend this company All the best Mrs Hague”

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“Fast deliverygood product .would use again”

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“Found the water feature we had set our hearts on at a cheaper price than our local garden centre (where it was out of stock). Ordering was simple & delivery quick and as promised. Can not fault the service we received, and we are delighted with the product.”

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“Perfect delivery. Plants well packaged. Very friendly drivers. Thank you. Ross”

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“Able to get the products i wanted, or something on offer to replace discontinued stock. Well done”

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“I found the service to be very good, and even though I initially had a problem with the item this was resolved within a short period.”

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“Great email comms. Great price. Speedy delivery. Hand-delivered thus reducing the risk of transit damage. Plants have taken well after planting and looking great and healthy. Thank you.”

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“Excellent company...placed online order at 10am and had my order delivered by 9am the next morning...with just the right amount of tracking updates along the way. Product was exactly as described. Will definitely shop here again.”

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“Extremely efficient both the staff on the phone and delivery driver Steve . First class service , no hesitation in recommending them and using them again”

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“Always great to deal with this company, great products at a good price. Fantastic service as always”

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“From sound advice on the phone, through ordering to delivery everything went smoothly. It's only a shame that the Federal Express tracking system can only give the date, not the approximate time for the delivery.”

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“Goods arrived quickly and in good order”

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“Great service and on time would recommend.”

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“Poor value for money. Price looks good but postage is very expensive”

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Looking into your order I can see you paid £5.99 delviery. Unfortunately, there is very little wiggle room when it comes to delviery costings. We do offer free delviery for orders over £50 as we absorb the cost for this.

“Worth the 50 mile drive, lots of product to choose from, friendly, informative staff, now waiting for my order of aquatic plants to arrive.”

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“Very good price, speedy service, good communication.”

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“I found the website for Lincs Aquatics, found their pricing to be very competitive and within 48 hours my fish pump was being delivered- I cannot recommend the service highly enough and thank one and all.”

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“I paid for next day delivery. It is now the day after that and still no product delivered.”

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Just checked the tracking for your order and it is due Thursday, 1905/2022 before 18:00 Still, en route to you, there have been no issues on our end that we can see. If this is not with you by the close of play today please contact us and we will refund the next day's shipping as our couriers wouldn't have fulfilled it in time. If it does arrive on time then would you look at changing your review? Thank you :)

Lincs Aquatics is rated 4.8 based on 3,540 reviews