Lincs Aquatics have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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Delivered on time, great price
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- Anonymous
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Its a good product. Easy to order, good price . Easy delivery. Buy with confidence
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- Anonymous
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Great product great price, arrived on time very well packaged
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- Anonymous
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Thank you fast delivery
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- Anonymous
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I ordered my JBL filter on 14/4/25 and it was delivered 17/4/25 I can't complain about the delivery because they told me it would be after Easter. And after Easter on 25/4/25 it was delivered again. No one seems to be bothered about this, I contacted them on the 28/4/25. No reply yet.
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- Anonymous
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Really pleased with waterfall. Quick delivery too.
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- Anonymous
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Appalling service. I would like my full refund immediately
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- Anonymous
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I asked them to ask the driver where they were but they didn't know the phone number of the courier or the courier company, despite having just spoken to them??
The aquarium never appeared, I phoned the next morning and demanded that they refund me the full amount including delivery otherwise I was reporting them to trading standards.
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- Anonymous
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External filter JBLe1502 came without impeller, delivery took longer than 1 week. Comunications to resolve the missing impeller issue, lasted more than week, i bought the impeller from Amazon and get refund from Lincs. When instaling it i found that one rubber seat is still in the filter casing - so the immpeller gone from the shop - not a manufacturer error.
Big disapointment of customer service. Will not recomend the company to enyone.
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- Anonymous
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We had been having real difficulty in getting the filters we needed for our fish tank and the help and service we received from Lincs Aquatics was outstanding. They ordered the filters specially and had them posted to us. Grest Customer Service. Thank you.
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- Anonymous
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Very good service.
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- Anonymous
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Fast efficient service
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- Anonymous
