Lincs Aquatics have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Purchased a garden fountain, beautiful. Excellent price and service from Lincs Aquatics. would definately recomend.
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- Anonymous
“
This company appears to cover all your normal aquatic requirements and certainly, in my case, had exactly what I was looking for. I did find the website lacking in detail and complicated to find what I was looking for, and subsequemtly ordered one item incorrectly. Price was so resonable for the incorrect item that, I did not bother to return it.
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- Anonymous
“
Super quick delivery and great price
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- Anonymous
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Easy ordering and rapid delivery even for a very small order, definitely use again.
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- Anonymous
“
Absolutely great service. Not a single issue arose from my purchase of the Juwel Primo 70 with matching stand. From the well laid out online store which made selecting and buying the aquarium so very easy, to the careful packaging of the items, to the delivery itself - brilliant! Definitely a 5 star rating.
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- Anonymous
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Good servicelevels and delivery times.
Product arrived and is working well.
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- Anonymous
“
Appalling service. I would like my full refund immediately
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- Anonymous
“
I asked them to ask the driver where they were but they didn't know the phone number of the courier or the courier company, despite having just spoken to them??
The aquarium never appeared, I phoned the next morning and demanded that they refund me the full amount including delivery otherwise I was reporting them to trading standards.
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- Anonymous
“
External filter JBLe1502 came without impeller, delivery took longer than 1 week. Comunications to resolve the missing impeller issue, lasted more than week, i bought the impeller from Amazon and get refund from Lincs. When instaling it i found that one rubber seat is still in the filter casing - so the immpeller gone from the shop - not a manufacturer error.
Big disapointment of customer service. Will not recomend the company to enyone.
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- Anonymous
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An overall excellent service provided. Many Thanks..
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- Anonymous
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Brilliant service, kind and friendly. Fish and planets in excellent condition.
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- Anonymous
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My aquarium arrived promptly and very well packaged. Everything was in perfect working order. After placing a query, I received a response on the very same day.
I found their customer service to be excellent.
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- Anonymous
