Lincs Aquatics Reviews

Name: Lincs Aquatics
Address: strubby airfield, strubby airfield, Near Alford, strubby airfield, strubby airfield, Near Alford, Near Alford
Rating: 4.76

4.8 Rating 3,539 Reviews

94 %

of reviewers recommend Lincs Aquatics

4.8

Based on 3,539 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Lincs Aquatics 5 star review on 21st December 2025

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Lincs Aquatics 5 star review on 18th December 2025

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Lincs Aquatics 5 star review on 6th October 2025

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Lincs Aquatics 5 star review on 27th September 2025

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304

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Anonymous // 01/01/2019

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“items arrived quickly and well packaged.”

Helpful Report

“Really pleased with service delivery and especially the Blagdon Mayfly 200 thank you so much”

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“This was the first time that I used Lincs aquatics and found them fantastic”

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“We were told that the product we wanted would take a while, but it did take longer than expected.”

Helpful Report

Thank you for your review and for bringing this matter to our attention. We apologise for any inconvenience that you experienced with the delay of your order. We would like to inform you that the delay was caused by the recent Royal Mail strike action, which affected the delivery of mail and packages across the country. Unfortunately, this was beyond our control and we apologise for any frustration that this may have caused. We hope that you can understand the circumstances that led to the delay and we assure you that we are working hard to ensure that future orders are delivered as promptly as possible. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you for your understanding and for your continued business.

“Excellent 100%”

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“Great service and excellent delivery.”

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Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with us. We strive to provide amazing service and are glad to see that we were able to meet your expectations. We appreciate your business and look forward to serving you again in the future.

“In present mail problems - this arrived in less than 24 hours”

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“Ordering was simple and easy, communication (including phone call update on delivery) was excellent. Delivery all went smoothly and as planned. Would use again”

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“I cannot fault the customer service that I received from Lincs Aquatics they kept me informed on my order all the way through to my delivery, even when I changed my mind on the size of my Fishtank after placing my order will purchase again from this compant.”

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“Amazing service went out of their way”

Helpful Report

Thank you for your review and for your kind words. We are delighted to hear that you had an amazing experience with us and that our team went out of their way to assist you. Providing excellent customer service is a top priority for us and it is gratifying to know that we were able to exceed your expectations. We appreciate your business and are glad that you are happy with your purchase. If you have any further questions or concerns, please don't hesitate to contact us.

“Great communication. Package well protected.”

Helpful Report

Thank you for your review and for your positive feedback. We are glad to hear that you had a good experience with our team and that your package arrived well-protected. Providing excellent communication and ensuring the safety of our products during shipping is a top priority for us and we are pleased that we were able to meet your expectations. We appreciate your business and are glad that you are satisfied with your purchase. If you have any further questions or concerns, please don't hesitate to contact us.

“Very good swift service.”

Helpful Report

Thank you for your review and for your positive feedback. We are glad to hear that you had a good experience with us and that you received swift service. Providing excellent customer service is a top priority for us and it is gratifying to know that we were able to meet your expectations. We appreciate your business and are glad that you are satisfied with your purchase. If you have any further questions or concerns, please don't hesitate to contact us.

“Good Company to deal with, was looking for an item we couldn't find anywhere else but you had it, very quick delivery Highly Recommend A*****+++++ will be back if we need anything else for Aquarium”

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“Lincs Aquatics provided a good selection of major brands of aquariums at cheaper prices than other stores. It was easy to order, delivery was free and very prompt. I am very satisfied and would certainly recommend them.”

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“Great customer service - item needed to be back ordered due to suppliers stock. I was updated and offered a refund or back order - chose the latter. As soon as stock became available, it was dispatched. Grateful for communication and delivery updates. Price of products ordered were competitive, too.”

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“From start to finish A***** it was very easy to order, couldn't find the Fluval filter we needed, till we stumbled across this company, they had one with all different fittings and it just slipped in brilliant and have a lovely clear tank now, couldn't believe the speed of it arriving with a day of Fedex receiving so would HIGHLY RECOMMEND this Company.”

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“Order process was easy, delivery pretty quick, spot on thank you”

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“Wood work was cracked on arrival”

Helpful Report

Hi, I have just looked into your account and I can see you have not made contact with us regarding this. If you could drop us an email at Contact@LincsAquaticsUK@gmail.com one of the team can look into this and hopefully come up with a resolution for you. Thanks.