Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Quick and friendly service”

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Posted 1 year ago

“Great product at lowest price on the net. Excellent customer service when I asked to change the delivery address - it was done without any issues. Very fast tracked shipping which was free. Just Perfect!!”

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Posted 1 year ago

“Good product good price and good service”

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Posted 1 year ago

“I bought a large enamel cookware dish, it's amazing!! Great for cooking for the two of us and preparing food for the freezer, fantastic quality and value for money”

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Posted 1 year ago

“Great beautiful made.”

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Posted 1 year ago

“Bought Nuovva 4.7 L cast iron pot for use as a Dutch Oven. Pleased with purchase so far.”

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Posted 1 year ago

“Brought for my son and daughter-in-laws new house where there is and induction hob, they love them. Great quality and design.”

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Posted 1 year ago

“Absolutely loving it for bread making! Well done, will likely buy more once I master bread making”

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Posted 1 year ago

“Swiss Army knife delivered on time, fair price. Genuine article as described. Good company to buy from”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Ordering process and delivery was seamless and quick. The folding Victorinox knife I ordered is exactly as expected, perfect for my camping kit.”

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Posted 1 year ago

“Excellent knives set, arrived quickly.”

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Posted 1 year ago

“Great quality products Good reliable service”

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Posted 1 year ago

“I had a bit of an issue with my order and didn't get it for almost 2 months but thanks to a member of the customer support team (Cherri) the issue was sorted and I received my items. The cast iron pans are fantastic quality. I have not used them yet but am looking forward to using them!”

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Posted 1 year ago

“Brilliant produc, Brilliant service, brilliant price. Thank you”

Koch & Köchin 5 star review on 1st April 2024

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Posted 1 year ago

“Best ever scissors This is the third set I have bought, two were for gifts and the people who received them were really pleased. Compaired to what they had been using, it was no contest these are the best.”

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Posted 1 year ago

“Good value and speedy delivery. Gfreast online sellers.”

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Posted 1 year ago

“Quality goods, very happy with this product!”

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Posted 1 year ago

“None-stick cast Iron pan is far from non-stick, 3 e.mails to supplier with no replies.. The poorest service.”

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Posted 1 year ago

“Speedy delivery, reasonable price and a lovely tool”

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Posted 1 year ago

Koch & Köchin is rated 4.6 based on 1,909 reviews