Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“I was very pleased with the prompt delivery of my excellent knives. Packaging was very good too. This company deserves to do well. Thank you.”

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Posted 1 year ago

“SORRY I CAN'T HELP YOU. I BOUGHT THE KNIFE SET AS A PRESENT. I DO KNOW IT WAS VERY WELL RECEIVED”

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Posted 1 year ago

“Ordered a ceramic crock pot and couldn't reccommend it, and Koch and Kochin more! Delivery was so fast and packaged well. Crock pot is gorgeous too.”

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Posted 1 year ago

“Such high quality and quick and easy to clean.”

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Posted 1 year ago

“Bardzo dziękuję. Wszystko było OK,przesyłkka na czas, towar zgodny z opisem.”

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Posted 1 year ago

“Excellent service, amazing prices and a very prompt delivery time. I will defintley recommend you to friends and family.”

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Posted 1 year ago

“Great quality product.Promt delivery.”

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Posted 1 year ago

“Price point very competitive. Unfortunately cast iron pot arrived with a damaged lid. Emailed customer support and received a swift response and a no-quibble replacement was dispatched immediately. Very impressed.”

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Posted 1 year ago

“Ordering was easy, quick delivery, very well packaged. The pan is just what I wanted - good to look at, very solid and a joy to use. It is heavy, be warned.”

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Posted 1 year ago

“The delivery was quick and the items exactly as they appeared on the online catalogue. We went with a trusted brand and followed an expert suggestion in selecting the particular knife we picked, and we've been happy so far.”

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Posted 1 year ago

“Excellent service and products, I am glad I discovered you!”

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Posted 1 year ago

“Good quality knife honer!”

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Posted 1 year ago

“I bought Nuovva pre-seasoned cast iron pot 24cm, that should have the capacity of 4,7l but it actually holds just about 4l. I complained and they told me that they measure everything and that capacity of this pot is 4,7l but I poured water in it 3 times just to be sure and it's not 4,7l. Also I bougt a set of kitchen knives rhat should be in a nice gift box and they weren't and they also didn't comment on that. But they did offer a refund and I returned the items and all went smooth.”

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Posted 1 year ago

“Excellent product”

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Posted 1 year ago

“All good , from the ordering to the delivery ,which was very quick . Very pleased with the victorinox tool, great product, very good price too .”

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Posted 1 year ago

“It's great! Cooks nicely, washes up nicely. Wish had brought it years ago. Am about to purchase a slightly bigger one too”

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Posted 1 year ago

“When you gets used to the heat to preventing sticking your pans are very good. Thank you”

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Posted 1 year ago

“Cracking service will use again and again!”

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Posted 1 year ago

“Exceptional price and excellent delivery times.”

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Posted 1 year ago

“Such a wonderful experience.”

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Posted 1 year ago

Koch & Köchin is rated 4.6 based on 1,909 reviews