Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Only one knife out of five delivered No live chat on website. No response to emails. Very poor customer service. Knife that did arrive quickly is an excellent product. Still waiting for other delivery after three weeks.”

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Posted 2 years ago

“Having initially been hesitant about ordering because of no reply to my inquiry on the contact form and there being no telephone number listed I took the chance and ordered a set of Wusthof knives and I'm very glad I did. Received the genuine article, faster delivery than advertised and I'm very pleased with them. Saved £120 compared to the price advertised elsewhere. Will be ordering from Koch & Kõchin again in the future. Brilliant price, delivery and products. The only negative is the lack of contact options available.”

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Posted 2 years ago

“Delivered earlier than expected.”

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Posted 2 years ago

“The cheese knives arrived quickly and were well wrapped. Well engineered and perfectly sharp these will last a lifetime. Just a bit expensive.”

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Posted 2 years ago

“The knives didnt come in what was advertised but they were pretty”

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Posted 2 years ago

“Competitive prices and speedy delivery.”

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Posted 2 years ago

“Good quality!”

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Posted 2 years ago

“I love my new pans, especially from cooker top straight into the oven, literally no oil needed as the pans are cleaned and oiled after each use. I dont know how I managed so long without them. I am so impressed but have to remember to clean as per instructions as no soaking is needed. I would certainly recommend the pans too anyone who seriously likes a solid pan to work with!!”

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Posted 2 years ago

“Great service very 😌”

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Posted 2 years ago

“Unbelievable service and products. A firm favourite and a go to from now on”

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Posted 2 years ago

“Absolutely fantastic purchase. Just what I needed for only 2 of us . Brilliant”

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Posted 2 years ago

“Wusthof knife is excellent, wouldn't use any other make”

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Posted 2 years ago

“Good price and fast delivery”

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Posted 2 years ago

“Wusthof classic steak knives price was the best I found for new knives. Delivery was prompt, especially coming from overseas. Knives are amazingly sharp.”

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Posted 2 years ago

“Have bought several times from Koch & Kochin and have always been very pleased. Delivery is always prompt, items are well packed (and not overpacked like some sellers) and everything is dealt with in a no fuss, professional manner. Decent prices too.”

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Posted 2 years ago

“Excellent products, brilliant service,good prices.”

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Posted 2 years ago

“Perfect range of sizes”

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Posted 2 years ago

“Very good product”

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Posted 2 years ago

“Great knife, I will definitely be shopping with you again!”

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Posted 2 years ago

“It replaces one on which the plastic degenerated. It is used virtually every week and it does just what I want.”

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Posted 2 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews