Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Excellent storage containers made to a high standard you can tell instantly they are made to last.”

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Posted 2 years ago

“Service is quick, product I bought is top class and I’m a very satisfied customer. The Microplane Premium Zester is incredible.”

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Posted 2 years ago

“Bought a microphone zester/grater. Took a while to arrive but a good product.”

Koch & Köchin 5 star review on 23rd August 2023

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Posted 2 years ago

“Great product and delivered super fast. Would recommend and buy again.”

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Posted 2 years ago

“I brought a 7 piece knife set and came fast and very happy with quality of the product I brought and the price was cheaper than any high street shop price”

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Posted 2 years ago

“Really enjoying the cast iron pans we bought. Was impressed by the speedy delivery. All at a good price. Would recommend.”

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Posted 2 years ago

“Great service, price, and well packaged and fast delivery. Wouldn't hesitate to use again.”

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Posted 2 years ago

“Highquality at a good price with speedy and accurate delivery.”

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Posted 2 years ago

“Very pleased with product and service”

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Posted 2 years ago

“I bought this knife set for my daughter who recently bought a new house. She is really very pleased with her Koch & Kōchin knives, as to how easy they cut through meat, vegetables etc. She has recommended your knives to her friends and their families.”

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Posted 2 years ago

“Cherri provided excellent customer service. I haven't tried the product myself because it was a gift, but it looks great. Would recommend.”

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Posted 2 years ago

“Really easy to order. Quick dispatch time.”

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Posted 2 years ago

“Exceptional customer service when I needed to return an item. That’s when you know it a good company. Cherri thank you for your prompt responses.”

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Posted 2 years ago

“I just love the Pillivuyt range of china and this lovely rectangular dish is no exception! I have the larger size and it has been so useful as I'm sure this one will be. It is beautiful to look at but also very versatile and strong.”

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Posted 2 years ago

“All went well, I received what I ordered when I expected it at a reasonable price. Thanks!”

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Posted 2 years ago

“Was better than I expected well done I am well pleased with the knife set thanks very much”

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Posted 2 years ago

“wrong address attached to package hence delay with receipt”

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Posted 2 years ago

“Love my little knife,replacecregularly and give one to all my grand children. Love ‘em”

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Posted 2 years ago

“Product+is+as+stated,+site+easy+to+navigate,+delivered+as+stated.+They+are+so+sharp+i+ruined+one+on+mamgo+stones,+stupid,+yes!.+Best+little+knife+going+in+my+opinion+as+long+as+you+use+them+sensibly.”

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Posted 2 years ago

“Amazing quality”

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Posted 2 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews