Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Excellent!”

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Posted 3 years ago

“Good knives, just that the handles are not real wood- looks like stickers with a wood effect.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“This copper pan is excellent and I love it. Well worth the money, highly recommended”

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Posted 3 years ago

“Ordered storage containers which were perfect. Quick delivery. Would use them again”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Great product, thank you. Whole process easy and efficient! Happy customer x”

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Posted 3 years ago

“The article I ordered was available and arrived very promptly. It perfect and I am very pleased with the quality . Thank you very much.”

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Posted 3 years ago

“I’ve been looking for a replacement for my old knife for a while. I found the handyman on your site. Not only was it a great price but the site was clear and had great images. This helped in my selection. My knife arrived quickly and well packed. I couldn’t wait to get it to work.”

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Posted 3 years ago

“My old plastic handled fine micro plane grater finally broke, so I thought I’d order a more robust version, Koch and Köchin was first to appear when searching, so I ordered from them, the new grater arrived very quickly, very well packaged and is a brilliant piece of kit”

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Posted 3 years ago

“Great service and hreat knife”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Absolutely fantastic service from start to finish and knife I ordered was better than I expected”

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Posted 3 years ago

“This is a Christmas gift so hasn't been used yet. Quick delivery and easy to order.”

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Posted 3 years ago

“Although I originally received a faulty item, the response from Mary at Koch & Kochin has been swift, polite and very efficient. My emails were answered quickly (despite a weekend and bank holiday), I was immediately sent a free returns label and the replacement item was thoroughly checked before being sent straight away. The original delivery was quick, and the whole replacement process was completed in a week. I have no hesitation in recommending this company for their superb customer service.”

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Posted 3 years ago

“Top notch service and best price around for a Wusthof ikon super slicer! 🤙”

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Posted 3 years ago

“👍👌I am very satisfied. All done Koch&Kochin”

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Posted 3 years ago

“Fast delivery, the wood effect kitchen knives are really nice and look more expensive than the price, would deffo recommend....”

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Posted 3 years ago

“Great products, great service, good value for money - thank you”

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Posted 3 years ago

“Very pleased with product and quick delivery.”

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Posted 3 years ago

Koch & Köchin is rated 4.6 based on 1,909 reviews