Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order never arrived and haven't had any replies to my emails asking about my order”

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Posted 1 year ago

“My daughter has used then for years and recommended them to me. Thank you. The knives that I bought are very sharp and easy to use.”

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Posted 1 year ago

“Exactly what I expected very happy with purchase thank you.”

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Posted 1 year ago

“Very pleased - in fact, thrilled with the product and the service!”

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Posted 1 year ago

“Easy to use website. Great choice of products at good value prices. Quick delivery. Definitely recommend.”

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Posted 1 year ago

“Excellent and the delivery was superb.Thanks.”

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Posted 1 year ago

“Good but not up to the standard i was expecting”

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Posted 1 year ago

“Very decent Swiss Army knife…. Very well priced, the delivery charge more than decent- well done you!”

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Posted 1 year ago

“Excellent device, excellent service thank you.”

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Posted 1 year ago

“Great product, great service.”

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Posted 1 year ago

“Satisfait”

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Posted 1 year ago

“Order was lost by Amazon Logistics, but no response at all from Koch & Köchin to e-mails. Have had to raise a case through PayPal but so far still no response from seller. Do not buy from this seller!”

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Posted 1 year ago

“Excellent service all round”

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Posted 1 year ago

“Sadly we had to send it back due me ordering the wrong product. we tried to obtain the QR code with no luck so i returned to the address that was on the box.I paid £17.00 pounds postage and still waiting for a refund plus the £17.00 pound postage which is a total of £47.00! I know you have received the parcel as i had proof of delivery and it was signed for by someone called Harry!”

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Posted 1 year ago

“Nice quality pan set with great none stick coating. High quality pans with lovely handles”

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Posted 1 year ago

“Prompt service, excellent penknife all the way from Switzerland. Prices as keen as a SAK. This is the place to buy Victorinox.”

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Posted 1 year ago

“Very good quality block of knifes, very fast delivery. Will use site again.”

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Posted 1 year ago

“Easy ordering and delivery. Would recommend. Item purchased, a microplane grater is a gift but looks perfect.”

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Posted 1 year ago

“Great service & fast delivery. Thank you”

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Posted 1 year ago

“Delivery prompt, delighted with product, super!!”

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Posted 1 year ago

Koch & Köchin is rated 4.6 based on 1,909 reviews