Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,909 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Very good, quick service.”

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Posted 1 year ago

“Good quality”

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Posted 1 year ago

“Great service. My order arrived ahead of the specified date.”

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Posted 1 year ago

“Very good and easy to maintain”

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Posted 1 year ago

“Good service. Quick turn around. Good communication”

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Posted 1 year ago

“Great product , speedy delivery and a great price”

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Posted 1 year ago

“Most pleased with the buying, transaction and service.”

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Posted 1 year ago

“It was a present for my son, he was very pleased with the sharpness of the knives and that the handles were of good quality and not flimsy. Overall pleased with my purchase”

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Posted 1 year ago

“Very nice dude good quality of material and lovely colour. I made one dish in it and it turn very good no burns no sticking to the bottom . Thanks very much will buy from company again as delivery was prompt too .”

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Posted 1 year ago

“Fantastic! Really good value for money too. Look lovely in my kitchen”

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Posted 1 year ago

“Quick and efficient. An easily negotiated website.”

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Posted 1 year ago

“Item not received - no response from customer service. £35 out of pocket”

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Posted 1 year ago

“Very good service.”

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Posted 1 year ago

“Very quick efficient service”

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Posted 1 year ago

“Excellent company, competitive price, fast postage.”

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Posted 1 year ago

“Product arrived in good time and in good condition. Happy with purchase which was for my partner. Would use this company again.”

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Posted 1 year ago

“A good website and I new exactly which model of Swiss army knife to order, it arrived very promptly and a very goog price to pay.”

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Posted 1 year ago

“Fine generally, however taking a long time to get the item I paid for over a week ago and it is not going to arrive for another 4 days at least due to the use of a terrible distribution service partner. If you don't check your texts daily and sift through all the constant drivel in the texts then you can't get your item delivered until you do as one has to accept that they are going to deliver the item before they will attempt to do so.”

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Posted 1 year ago

“Excelent set of knives”

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Posted 1 year ago

“You sent me a completely different set of pans to the ones I ordered.I have tried contacting you for a refund as they were a gift for my friend whom I was visiting.We were very disappointed and I had to go out and buy some pans so we could cook in their new place.Please can you help me resolve this matter as I am out of pocket now.Thankyou”

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Posted 1 year ago

Koch & Köchin is rated 4.6 based on 1,909 reviews