Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.66

4.7 Rating 521 Reviews

92 %

of reviewers recommend Kingfisher Direct

4.7

Based on 521 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 26th September 2025

Adam

Kingfisher Direct 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will use Kingfisher again but won't rely on delivery of 3 working day's, thankfully it wasn't too urgent because it took a week.”

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Posted 2 years ago

Hi Ben, thank you for your order and for your feedback. Please accept our apologies for the delay in receiving your order. I can see that was caused due to the strain on our warehouse and our hauliers during the Christmas period. However, rest assured that our delivery service has returned to normal now that demand is winding down. We're glad to hear that we are still worthy of four stars and your continued custom despite this delay. We look forward to hearing from you again soon!

Posted 2 years ago

“Arrived quickly and quality looks good”

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Posted 2 years ago

Hi Mark, thank you for your feedback and for your order. We always aim for great products and great service, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“😁 Ordered a 60Ltr plastic barrel and received it within a couple of days. The service and delivery was excellent. The product looks exactly what I need to make a cyclone vacume system for my YouTube workshop. As soon as it is made a video will be available @frankslittleworkshop . First look at the product looks great 😁👍”

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Posted 2 years ago

Hi Francis, thank you for your order and for your feedback. We always aim for excellent service and great products, so we're glad to hear your thoughts. We'll keep an eye out for your video, as we always find it so interesting how these drums end up being used. We look forward to hearing from you again in the future. Enjoy your project!

Posted 2 years ago

“Let down by late delivery from the courier.”

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Posted 2 years ago

Hi Joseph, thank you for your order and for your feedback. We do often struggle with our couriers this time of the year, due to the demand they are under. Please accept our apologies for the delay.

Posted 2 years ago

“Products arrived as ordered in tip to condition. Notified of despatch for both orders with 2-3 days lead time, I appreciate that Royal Mail have been striking, but the tracking link didn’t work, the second order I had an email to say it had been delayed, again the tracking link didn’t work, but the courier on the day did phone to confirm delivery details.”

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Posted 2 years ago

Hi Mike, thank you for your order and for your feedback. I have passed this onto our warehouse team as well as our order processing team to see if this is an issue on our end. Thank you for bringing this to our attention, and apologies for those broken tracking links. We look forward to hearing from you again in the future.

Posted 2 years ago

“Easy to navigate website, easy to order and prompt delivery. Item was good value, well packaged and on the face of it works really well Await the remaining part of the package - assuming that arrives as scheduled will happily do business again”

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Posted 2 years ago

Hi Christopher, thank you for your order and for your feedback. We always aim for efficient service and great products, so hearing your feedback is excellent. I can see that the remainder of your order is being dispatched directly from our supplier, so a member of our team should be in contact to confirm a delivery date. We hope to hear from you again soon.

Posted 2 years ago

“All a bit OTT with ads etc”

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Posted 3 years ago

Hi Nigel, thank you for your order and for your feedback. Your search engine must think that we are a good match! In either case, we hope to hear from you again soon.

Posted 3 years ago

“Great thanks for a good job”

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Posted 3 years ago

Hi Kevin, glad to hear that we could help. Thank you for your order and for your feedback.

Posted 3 years ago

“Kingfisher as a supplier works, it isn’t Amazon but good enough”

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Posted 3 years ago

Hi Dan, thank you for taking the time to leave us a review. Please let us know what we can do to change that four star to a five-star review.

Posted 3 years ago

“Plastic Barrels great. Well packaged. Delivery went well. Thanks from Sean”

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Posted 3 years ago

Hi Sean, thank you for taking the time to leave us a review. If there's anything we can do to turn the four stars into five please feel free to let us know.

Posted 3 years ago

“Good quality. Thank you so much. X”

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Posted 3 years ago

Hi Cristian, thanks for taking the time to leave us a review. We're pleased to see you were happy with our service and hope that you'll be back to shop with us again soon. If there's anything we can do to turn that four star into a five star next time, please let us know!

Posted 3 years ago

“Great communication. Up to date information. Thank you Eric”

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Posted 3 years ago

Hi Marcia thanks for taking the time to leave us a review. We're pleased to see you were happy with our service and hope that you'll be back to shop with us again soon. If there's anything we can do to turn that four star into a five star next time, please let us know!

Posted 3 years ago

“Good service although the wrong item was delivered, it still carried out the function I needed it for so I didn’t raise it with the company”

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Posted 3 years ago

Hi James, thank you for taking the time to leave us a review. We're sorry to see the wrong item was sent to you but glad to see if still served the right purpose.

Posted 3 years ago

“The service was very satisfactory, I was dealt with in a professional manner and has been extremely delightful with the experience I had.”

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Posted 3 years ago

Hi Paul, thanks for taking the time to leave us a review. We're pleased to see you were happy with our service and hope that you'll be back to shop with us again soon. If there's anything we can do to turn that four-star into a five-star next time, please let us know!

Posted 3 years ago

Kingfisher Direct is rated 4.7 based on 521 reviews