JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,426 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Très jolie veste , de qualité, souple.”

Helpful Report

Posted 3 years ago

Hello Ioana, Thank you for taking the time to leave us a 5-star review. We are so thrilled that you love your jacket and that you appreciate the fantastic quality, we are very proud of this. Please reach out via clientservices@jackitco.com if there is anything else we can help you with. Kind regards, JACK1T

Posted 3 years ago

“Very very cool 👍”

Helpful Report

Posted 3 years ago

Hi Zdenko, Thank you for taking the time to leave us a 5-star review, we really appreciate it. We hope you are loving your JACK1T. Please reach out to clientservices@jackitco.com for any help in future. Kind regards, JACK1T

Posted 3 years ago

“The jackets I received are amazing! Although I remarque they are missing THE SKIPASS POKET ON THE LEFT ARM. And, if I may say, they are too heavy! Other than that, they are good quality and a great design. Thank you very much”

Helpful Report

Posted 3 years ago

Hi Customer, Thank you for taking the time to share your feedback with us, we greatly appreciate it. It is lovely to hear that you love the quality and design of our brand, something we work hard for. We have passed on your feedback regarding the weight and Ski pass pocket. If there's anything we can help with, please send an email to clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Tienda on line de excelente servicio. Compra muy intuitiva, rápida y eficaz”

Helpful Report

Posted 3 years ago

Hi Anónimo, Thank you for taking the time to share your feedback with us. It means a lot to us that you had a positive experience and prompt service. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“My down coat is way better than expected. Screw Canada Goose. Jack1t has much hipper styling with comparable quality but at a fraction of the price. I have since bought coats for my whole family”

Helpful Report

Posted 3 years ago

Hi Angelica, Thank you so much for taking the time to share your amazing feedback. It means a lot to us that your expectations were exceeded. We love to hear that you have purchased JACK1T's for your whole family. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Super happy!!!! great job!!!! thank you guys”

Helpful Report

Posted 3 years ago

Hi Customer, Thank you for taking the time to share your amazing feedback with us, it's greatly appreciated. We're so glad you're happy with your JACK1T. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Amazing service, parcel gets to Australia quicker than our local post.”

Helpful Report

Posted 3 years ago

Hi Felicity, Thank you for taking the time to share your feedback with us. It means a lot to us that you had a positive experience and prompt service. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“👍👍👍👍👍👍”

Helpful Report

Posted 3 years ago

Hi Mustafa, Thank you for taking the time to leave us a 5-star review, we really appreciate it. We hope you are loving your JACK1T. Please reach out to clientservices@jackitco.com for any help in future. Kind regards, JACK1T

Posted 3 years ago

“Sehr zufrieden. Die 2. zweite aktivierte Bestellung, in 2 tage bekommen ''super'' leider sehr zu gross( habe eure Konfektion grösse befolgt.? ) . L . und zurückgesendet, Habe nun die 3 dritte Bestellung durchgeführt mit 2 Artikel ORDER NO. JK-EU12045l die ich morgen bekommen darf. DANKE . p.s.: schade gibt bei euch kein direkten go too go, Um Tausch”

Helpful Report

Posted 3 years ago

Hi Rocco, Thank you for taking the time to share your feedback. It's great to hear you love our JACK1T's so much you have purchased multiple times. We have passed on your feedback regarding offering exchanges. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“I like all the jackets I have purchased from Jack1t. The do not only keep me warm, they also have a post modern look. Very quality outwear with a super fast delivery.”

Helpful Report

Posted 3 years ago

Hi Serdar, Thank you for the review, it is really important to us. We love to hear that you are impressed with our quality and that your order arrived quickly. For any further assistance, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Bestell- Vorgang und Lieferung super schnell. Mit der Rücksendung u.Erstattung der Ware habe ich noch keine Erfahrung!”

Helpful Report

Posted 3 years ago

Hi Customer, Thank you for taking the time to share your feedback. It’s great to hear that you enjoyed shopping with us and your order arrived quickly. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“The quality of the craftsmanship is just superior in every detail. Best jacket I ever bought.!”

Helpful Report

Posted 3 years ago

Hi Karen, Thank you so much for taking the time to share your amazing feedback. It is lovely to hear that you love the quality of our brand, something we work hard for. It is great to hear it's the best jacket you have ever purchased. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“perfect delivery and really good quality”

Helpful Report

Posted 3 years ago

Hi Barbro, Thank you for your feedback. Amazing to hear you are happy with our quality and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Very nice jacket”

Helpful Report

Posted 3 years ago

Hi Customer, Thank you for taking the time to share your feedback. It’s great to hear that you like our JACK1T's. For any further assistance, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Loved the coat but unfortunately it was too small will order the bigger size when it’s back in stock Return info is hard to find”

Helpful Report

Posted 3 years ago

Hi Customer, Thank you for taking the time to share your honest feedback. I'm sorry you didn't find your perfect size and found our return information difficult to find. I do hope you managed to return your item and repurchase your new size. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Perfection”

Helpful Report

Posted 3 years ago

Hi Customer, Thank you so much for your feedback. I'm so glad you're happy with your JACK1T. If there's anything we can help with, please send an email to clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Great quality and style!”

Helpful Report

Posted 3 years ago

Hi Customer, Thank you for taking the time to share your feedback. It is lovely to hear that you love the quality and style of our JACK1T's, something we work hard for. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Parfait !!”

Helpful Report

Posted 3 years ago

Hi Marie ange, Thank you for leaving us a review, we really appreciate it. We're so glad you love your JACK1T as much as we do. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Top top top top top”

Helpful Report

Posted 3 years ago

Hi Aldo, Thank you so much for taking the time to share your feedback. We love to hear that you are impressed with our JACK1T's. For any further assistance, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Just wonderful”

Helpful Report

Posted 3 years ago

Hi Audi, Thank you for taking the time to leave us a 5-star review, we really appreciate it. We hope you are loving your JACK1T. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

JACK1T is rated 4.6 based on 1,426 reviews