Ivel Valley Wild Bird Food Reviews

Name: Ivel Valley Wild Bird Food
Address: Unit 1, Preston, Lancashire
Rating: 4.90

4.9 Rating 5,885 Reviews

98 %

of reviewers recommend Ivel Valley Wild Bird Food

4.9

Based on 5,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Ivel Valley Wild Bird Food 5 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

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“Good quality product with fast and efficient delivery every time.”

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Posted 3 years ago

“High quality bird food, great price and always arrives quickly!”

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Posted 3 years ago

“Excellent value and service. Always prompt delivery and customer service staff are lovely to deal with”

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Posted 3 years ago

“While the product is fine the experience of getting this delivered has been so bad I would never order from them again. There were three occasions when the package was supposedly on its way but they couldn't deliver and twice when I apparently requested that delivery be delayed (both times this was news to me). I eventually contacted IvelValley to see if they could have any impact on their courier. A replacement package was dispatched (a day later than promised). On the Friday the courier said it would be delivered on the following Monday, which was frustrating but at least meant we would be in to receive it (we were going away at the weekend). On the Saturday morning I checked and saw this had changed to delivery that day. Not ideal but at least I had used their app to give a safe place, out of the rain for them to leave it. They did deliver Saturday, but ignored the instruction and left it exposed to the elements against the kitchen door.”

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Posted 3 years ago

“Grear products, easy to order and always delivered really quickly. Thank you”

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Posted 3 years ago

“The first time I have used this source of bird food and I am absolutely delighted. My order was delivered within 12 hours of my placing an order and were well packaged and of good quality.”

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Posted 3 years ago

“Very fast delivery andcthe birds love it! Will buy again.”

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Posted 3 years ago

“Great value for money. Quality product with fast delivery.”

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Posted 3 years ago

“Very convenient and prompt with delivery. Good quality products at reasonable prices.”

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Posted 3 years ago

“I ordered the Robin mix and suet pellets the birds are loving the premium food.”

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Posted 3 years ago

“I like the small pieces of suet but with later deliveries there seems to be more and more dust, which is a nuisance”

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Posted 3 years ago

“Excellent product and delivered very quickly.”

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Posted 3 years ago

“Food and customer service excellent as always. Same could not be said for DPD . Took them three attempts to finally find my address. Good quality food at good prices would recommend to anybody.”

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Posted 3 years ago

“The quality of products and customer service is excellent at Ivel Valley Wild Bird Food. I shop with them because they are a company committed to high environmental standards.”

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Posted 3 years ago

“Good product, reasonably priced, delivered promptly to my door. I definitely will be ordering again. I”

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Posted 3 years ago

“I have a long history of purchasing from St Ivel and have never needed to question the quality of their product. More than once, however, I have received damaged outer packaging and I am disappointed with the method of containing suet pellets in a very thin plastic bag that is not robust enough to be lifted out of the cardboard box without the risk of splitting.”

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Posted 3 years ago

Thank you for your comments, however we do state on the pellet page that the liner is to protect the box, it is not a carry sack and should not be pulled out of the box.

Posted 3 years ago

“I have had difficulty in purchasing suet balls that my birds will eat. I did a bit of exploring the internet and found Ivel Valley wild bird food. My birds, blue tits and long-tailed tits mostly, love them.”

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Posted 3 years ago

“Always order my bird food from here as it is excellent quality and always excellent service. Highly recommended”

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Posted 3 years ago

“Orders arrive promptly and ordering is easy. The birds seem to be very satisfied with the bird seed,”

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Posted 3 years ago

“Very pleased with products. Easy ordering. Prompt delivery (especially as over Christmas period).”

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Posted 3 years ago

Ivel Valley Wild Bird Food is rated 4.9 based on 5,885 reviews