Ironmongery World Reviews

Name: Ironmongery World
Address: Unit 4b, Black Dyke Mills, Queensbury, Bradford, United Kingdom
Rating: 4.15

4.2 Rating 1,223 Reviews

78 %

of reviewers recommend Ironmongery World

4.2

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ironmongery World:

IronmongeryWorld.com features a range of special offers and deals across the whole architectural ironmongery & hardware range.

Ironmongery World is a leading manufacturer and major distributor of hand forged, heavy duty ironmongery products and the preferred choice of DIY professionals. We specialise in high performance products, from a wide selection of antique coat hooks, locks and shelf brackets to a vast array of hinges, latches and door handles.

We have been a dependable source for quality hardware products nationwide that are manufactured by ourselves, whether you are a tradesman or a homeowner, we will have the right fittings for you.

Visit Website

Phone:

01274033334

Email:

showroom@ironmongeryworld.com

Location:

Unit 4b, Black Dyke Mills,
Queensbury,
Bradford
United Kingdom
BD13 1QA

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Ironmongery World 5 star review on 6th April 2025

Chris Hughson

Ironmongery World 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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“Very happy with this purchase - sent very promptly and nice quality product.”

Helpful Report

Thank you soo much. Please may you email us, with your order number and postcode on info@ironmongeryworld.com Zarah

“Paid. Was advised it was despatched with 2-3 day delivery. 2 weeks later nothing. Called and was told it was being despatched. Another week nothing. Called again and someone was finally honest. It was not in stock and they could not estimate delivery. Should have been honest when the order was placed.”

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“Haven’t received item. Filled at a query on website but I haven’t heard anything back. You have my money. I’ve had to submit a claim through PayPal. Beware!”

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“Excellent quality and value for money, brilliant delivery”

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“Letters ordered & supplied good quality for my requirements- delivery was in the expected timescale &”

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“Exactly what I needed and came quickly and safely.”

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“Recently purchased four 44mm brass handrail caps. I was dubious about the quality having struggled to find the smaller size.When they arrived I was blown away with the finish and quality thank you, a very satisfied customer.”

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“Made a small order. It never arrived despite money being taken immediately. Contacted by email but no reply. Fortunately ordered via PayPal so have been refunded. Very poor service.”

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Thank you Please email us, with your order number and postcode. info@ironmongeryworld.com

“Purchased three rim-latch and handle packages. Arrived on time, good price, easy to install. And what's more they look very good on our newly refurbished doors.”

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“I couldn't find what I wanted elsewhere, chrome Victorian style finger plates and escutcheons, for a reasonable price but found this company and must say they are very reasonably priced and gave a great service, I have saved them for future reference.”

Ironmongery World 5 star review on 18th May 2021

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“Excellent product and great service.”

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“Goods were well packaged, great quality and arrived in a very timely manner. Delighted! Will definitely recommend you to family and friends.”

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“Great service and very pleased with product.”

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“We were very pleased with our handle. Unfortunately the delivery people left it at the wrong address but the elderly person who lived there kindly brought it to me.”

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“The website was easy to navigate and I found the goods where very competitive in prices. The goods arrived very quickly and are of a very high standard. Enough for me to re-order more of the items. Highly recommended and will be using them again.”

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“Very pleased with our purchase wife loves the clothes pulley and was easy to fit.”

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“All arrived safely, quickly and as expected. Lovely quality hold back, very pleased with them. Great communication about dispatch and delivery updates. Wouldn’t hesitate to use again.”

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“Beeswax rim lock handles. Paint hadnt taken to all of the handle. Wood was more dented than I expected.”

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Dear Customer, Apology for this fault. Would you like to share few Images of the item received so that we an get this resolved for you. Many thanks

“Really good quality products at a reasonable price delivered in good time.”

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“Terrible service. Made a small order on April 29th and have yet to receive it, despite the payment being taken immediately. Tried contacting to get information on the progress of the order and no one answered the phone or replied to my message. At this stage I just want my money back if you aren’t going to send my product.”

Helpful Report

Ironmongery World is rated 4.2 based on 1,223 reviews