House Signs Direct Reviews

Name: House Signs Direct
Address: 23, Ashville Way, Whetstone, Leicester
Rating: 4.78

4.8 Rating 1,957 Reviews

95 %

of reviewers recommend House Signs Direct

Company Reviews

Metrics

4.8

Based on 1,957 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for my sign 4 weeks later with no response from support!”

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(18877) - Posted 1 year ago

“Not impressed. My order still hasn’t arrived.”

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(18877) - Posted 1 year ago

“Poor quality and missing parts.Can you send another please?”

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(18877) - Posted 1 year ago

“I'd love to leave a good review but I am still waiting for the house number to arrive!!”

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(18877) - Posted 1 year ago

“House sign arrived yesterday have to say thoroughly disappointed looks cheap backing is not black but off grey!”

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(18877) - Posted 1 year ago

“Very disappointed. The customer service is terrible, and the sign that I ordered took over a week to arrive and wasn't as described. Prior to ordering the sign, I contacted their customer service, to ask for details about the fixing points of the sign, as it was very important to know where they would be, as the sandstone door jamb, where the sign was to fixed, was narrow. The rough stone walling surrounding the doorway made it impossible to fix it there. The customer service gave instructions that there were 2 fixings in the middle of the sign, one at the top and the other at the bottom, both 2cm from the end. I even asked for clarification, which they did. When the sign arrived over a week later, the fixings weren't as described by customer service at all, but had 4 fixings, one in each corner, which made it impossible, to put the sign where I had intended. If you're looking for a house sign, look elsewhere. You'll find a better company, and cheaper.”

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(18877) - Posted 1 year ago

“Still waiting for delivery.”

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(18877) - Posted 1 year ago

“Not yet received my order, please let me know the status of my order.”

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(18877) - Posted 1 year ago

“not received the sign”

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(18877) - Posted 1 year ago

“Still not delivered”

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(18877) - Posted 1 year ago

“You are asking for a review and I haven’t received the item yet”

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(18877) - Posted 1 year ago

“No deserve even 1 star. I order about 15days before even i unable to track my order. i haven't got my parcel and they are worried about their reviews, i haven't got my items. Rubbish”

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(18877) - Posted 1 year ago

“Still hasn’t arrived”

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(18877) - Posted 1 year ago

“I haven't received the item yet”

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(18877) - Posted 1 year ago

“I didn’t receive any of the fixings with my house sign so I’ve not been able to put it up.”

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(18877) - Posted 1 year ago

“Ordered on 19th July, had email to say it was dispatched on 21st July now 28th July still not received order !”

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(18877) - Posted 1 year ago

“Absolute rubbish. Drilled all the holes etc stuck the sign up and then noticed most the print had already rubbed off which I then had to try and fill in with Tip-ex Have left it on the wall for now until I have time to purchase another one somewhere else. What a waste of time and money and will definitely not be visiting or making any further purchases from your company. Rip off”

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(18877) - Posted 1 year ago

“Would never order again they sent me the wrong plaque sent 2 emails and they haven’t had the decency to reply”

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(18877) - Posted 1 year ago

“I'm being asked to write a review, but I haven't received my order or had any correspondence from the company!!!”

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(18877) - Posted 1 year ago

“I don't like the sign. It is too small and does not look as expensive and designer as the order. Very disappointed. Did not send back as personalised so would be useless to someone else. Sorry.”

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(18877) - Posted 2 years ago

House Signs Direct is rated 4.8 based on 1,957 reviews