Herbal Dog co Reviews

Name: Herbal Dog co
Address: Unit 3c Benton Business Park, Bellway Industrial Estate, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 1,239 Reviews

88 %

of reviewers recommend Herbal Dog co

4.6

Based on 1,239 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

Unit 3c Benton Business Park, Bellway Industrial Estate, Newcastle Upon Tyne
United Kingdom
NE12 9SW

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Herbal Dog co 5 star review on 5th December 2025

Herbal Dog co 5 star review on 28th October 2025

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very disappointed. ordered orange and bergamot spray, very orangey perfume with no trace of bergamot at all.”

Helpful Report

Posted 3 years ago

Hey Vikki, We are gutted you don't think the smell of bergamot is strong enough! We are used to customers telling us how much they love it. If your not happy please drop us an email and we can arrange a refund for you hello@herbaldogco.com

Posted 2 years ago

“I purchased some of Herbal Dog Company's Gut Health product for my dog, which is epileptic, to ensure he had good bacteria in his gur to help the microbiome. His neurologist advised me to contact the company to ensure it is Chinese Anise (which would be helpful) not Japanese Anise (which would be detrimental) being used. I was shocked that Herbal Dog Company had no way of advising me which Anise is used. They assured me they use medical grade Anise. One would think that they would know exactly what they are buying, even if it might come from different sellers. Sourcing of a herbal product is one of the most important things in herbalism. I was referred to my vet by Herbal Dog Company for advice as they are herbalists not vets. I really want to have faith in the Herbal Dog Company but in all honesty I can't. I am a bit dubious to use their product now as I don't want to make his epilepsy worse.”

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Posted 3 years ago

Hi Marlyn As advised we are herablists and not vets therfore it is against the law for us to advise on medical condisions and as such if you dog has serverar reactions to certian ingridents that we use we would advise not to use this blend. Kindest Suzzie

Posted 3 years ago

“I have a West Highland Terrier and Herbal shampoo is the best at keeping her white. And it smells lovely and the bottle lasts ages too.”

Herbal Dog co 5 star review on 30th March 2022

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Posted 3 years ago

“The orange blossom shampoo set with the dry shampoo and fragrance spray is fabulous. such a lovely uplifting scent!! It's great to use on my staffie who has allergies. Such great herbal based products, sustainable packaging and excellent customer service. Thank you!! 🐵🍊🌼”

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Posted 3 years ago

“Absolutely love the packaging, great idea! Fab product too, very happy and will be trying other products. Have seen instant results re ear-infection in our lurcher, thank you!”

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Posted 3 years ago

“Fantastic shampoo and conditioner, my dog fur soft has silk, I've even used, the flea shampoo , very affective, it's amazing product's,”

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Posted 3 years ago

“I've only been using the product for a short time. It seems good. The shampoo smells amazing in the bottle and on the dog :)”

Herbal Dog co 5 star review on 29th March 2022

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Posted 3 years ago

“I brought this spray to help keep my cockerpoo coat less mated , we use most day and helps to keep her coat easy to brush, no more battles with matted hair after her walks. Smells and feels nice .”

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Posted 3 years ago

“Love it! Everything about it is awesome! Thank you 😃”

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Posted 3 years ago

“excellent quick delivery”

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Posted 3 years ago

“I ordered the Flea Shampoo and it's great! Lathers really well, as a lot of dog shampoos do not, and it smells great, really citrus-y. I've been worried about using products on my puppy in case it upsets his skin, but his coat has been healthy, soft, and shiny after using the Herbal Dog shampoo. I only needed to use a tiny amount of shampoo, so it's really good value, will last me quite a while! Really good price, especially for a handmade and natural ingredient product, and the delivery was super quick. Thank you so much Herbal Dog, I'll definitely be ordering more pampering goodies soon!”

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Posted 3 years ago

“Smells pudding. Makes me want to eat my dog. So fresh and so clean!!!!”

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Posted 3 years ago

“Fantastic grooming products and my clients love the different fragrances”

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Posted 3 years ago

“The items never arrived, the phone number didn't work and no reply though email. Right now this company looks and feels like a scam. Buyer beware!”

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Posted 3 years ago

Hi Elvis I am sorry we dident respond to your email stright away we are a small team so it can take us a little time to respond especially over a weekend. I can see your order was placed at 4:30pm so your order was dispached the following day which royal mail confirmed on your tracking. Being in Northen Irland things can take a little longer to arrive then orders we send to UK mainland. According to the tracking there is a photo confirming delivery and as we havent heard from you since we last spoke we assumed you recieved your order, please do get in touch if this is not the case. Kindest Suzzie

Posted 3 years ago

“Received the product in good time and all was as expected. Great product packaging and smells good. I will try on my dog and see how we get on.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Great service great product”

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Posted 3 years ago

“Grace and I are very happy with the Dry Shampoo! Easy to use and smells very good!”

Herbal Dog co 4 star review on 14th March 2022

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Posted 3 years ago

“The coconut dry shampoo is great! It makes my dogs coat shine and smell amazing! Love it x”

Herbal Dog co 5 star review on 13th March 2022

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Posted 3 years ago

“I wasn't sure what to expect but loved the shampoo and perfumed spray for my dog Ruby she smells amazing.”

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Posted 3 years ago

Hi Sharon, wow, thank you for the fantastic 5-star review! 🌟 We're so thrilled to hear that Ruby is smelling amazing after using our shampoo and deo spray! Thank you for your review xxx

Posted 3 months ago

Herbal Dog co is rated 4.6 based on 1,239 reviews