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Herbal Dog co Reviews

4.6 Rating 1,301 Reviews
A
Happiness Grade
Read Herbal Dog co Reviews
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Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

Unit 3c Benton Business Park, Bellway Industrial Estate, Newcastle Upon Tyne

Herbal Dog co have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.

A

Price - Excellent

95.00%
Industry Average
Love this company fast shipping and good price
- Laura
Bought the baby powder bundle for my French bulldog, he hates water and getting washed, this has been a life saver he’s now smelling fresh and his coat is looking very shiny, great price and delivered on time, will be buying again
- Anonymous
Fantastic service, superfast delivery, the biscuit tin look amazing and half price!! Very impressed. Thank you
- Catherine K
A

Delivery - Fast

95.77%
Industry Average
Great delivery, only been using a few days so fingers crossed it helps. My dog not bothered by it being on his food. Thank you
- Kelly
Fast efficient delivery. My 2 border terriers have never smelt so fresh and they love being dried off with the towels, really snuggle into them.
- Anonymous
Site was easy to navigate, product descriptions are excellent. Delivery quick and packaging recyclable. A very positive experience.
- Susie
A

Refunds - Easy

100.00%
Industry Average
Did not receive my order of the dry candy cane shampoo and did not receive any information informing me of this and did not receive refund. Happy with the other products I purchased but disappointed on them not keeping me updated on order.
- Clinton
Order was returned back refund given not much of an explanation or offer to resend the items. Problems not solved….
- Gaynor
Herba Calm - absolute fail. Using apple cider vinegar for dogs with hyper sensitive smell senses did not work at all! Neither of my dogs (Puggle 1 year old & ShiTzu 4 months old) want to come near the solution, and when I add it to their food they refuse to eat. So a product that is intended to calm my dogs cause anxiety and distrust. Epic fail! I hope I can return or at least receive a refund.
- Lezann L
91.30%
Industry Average
The best customer service I have had from a company. Extreamly helpful.
- Dawn
As a dog groomer, I recently made a big switch to Herbal Dog company products and I’m so impressed. The customer service has been exceptional—friendly and very helpful. Every product smells incredible. I also love that the products are natural, giving me confidence in what I’m using on my clients’ dogs. I’m really excited to keep using them and will definitely be ordering more!
- Sian
Great customer service when I had questions about the right product and arrived quickly.
- Anonymous