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Herbal Dog co Reviews

4.5 Rating 1,096 Reviews
B
Happiness Grade
Read Herbal Dog co Reviews
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Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

Unit 3c Benton Business Park,\nBellway Industrial Estate,\nNewcastle Upon Tyne

Herbal Dog co have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

95.83%
Industry Average
Purchased spot on flea treatment for my dog .arrived two days after placing the order. Excellent product and no chemical smells . Very reasonable price and tried it on my dog and she smells lovely. Kept informed on the delivery and order arrived on time . Would recommend to friends
- Carolyn B
My boy has terrible allergies and suffers with yeast infections in his groin and 'armpits'. The yeast suppliment and shampoo keeps it all at bay without the need for vet visits and prescription medications. It's natural and a quarter of the price a vet would charge. It's a no brainer šŸ‘ŒšŸ¼
- Elizabeth
The pork chews are very good price Large, so my husband cut them in half for our small dog. No problem I’ve not needed to use the flea and tick spray yet, but have used the drops. No skin irritation from it.
- Julie
A-

Delivery - Fast

88.61%
Industry Average
I am happy with the order, fast delivery, natural ingredients of the products
- Agnieszka
Great fast delivery. Delivery in less than 48 hrs of ordering online.
- Anonymous
Brilliant products and delivery is amazing
- Amy
E

Refunds - Difficult

42.86%
Industry Average
Did not receive my order of the dry candy cane shampoo and did not receive any information informing me of this and did not receive refund. Happy with the other products I purchased but disappointed on them not keeping me updated on order.
- Clinton
Order was returned back refund given not much of an explanation or offer to resend the items. Problems not solved….
- Gaynor
Ordered well over a month ago for almost $200 and haven't received it. Tracking has no updates. And when I asked for a refund, wasnt given the time of day
- Felisha
90.91%
Industry Average
Wonderful products good service šŸ‘
- Jane
I ordered the shampoos one day & they arrived the next day so great service again! The shampoos are of good quality & last a lot longer than other off the shelf shampoos.
- WenR
Amazing Products!!! Supplements are All made with the best ingredients & have been great for my Dogs especially as one is getting older their mobility blend & HerbaFlex joint care tonic have been game changers! The shampoos & all of the grooming products smell amazing theirs so many different ones I’ve purchased & I’ve always loved them all! I’ve purchased so many times & only once has a product been missing from my order when it was Black Friday when they would of had a huge influx of orders however customer service were amazing & rectified this straight away by sending out the product on next day delivery with extra freebies! Couldn’t recommend Herbal Dog co enough these guys are the best!
- Lewis