Herbal Dog co Reviews

Name: Herbal Dog co
Address: Unit 3c Benton Business Park, Bellway Industrial Estate, Newcastle Upon Tyne, United Kingdom
Rating: 4.54

4.5 Rating 1,096 Reviews

87 %

of reviewers recommend Herbal Dog co

4.5

Based on 1,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

Unit 3c Benton Business Park,
Bellway Industrial Estate,
Newcastle Upon Tyne
United Kingdom
NE12 9SW

Write Your review

Tell us how Herbal Dog co made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Herbal Dog co 5 star review on 21st April 2025

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good”

Helpful Report

Posted 1 month ago

Thanks for leaving another review! We'd love an update of how things are going if you get the chance in future ☺️ xx

Posted 1 month ago

“I love the fact the the shampoo is planet friendly, afraid I found the bottle a little hard to squeeze, I am over 80, and the smell was almost neutral. Oh dear so sorry.”

Helpful Report

Posted 1 month ago

Hey Polly, thank you so much for leaving us a review! I would check out our dry shampoo, as it has a spray nozzle and is a no-rinse shampoo, you can take it anywhere with you and it might make cleaning easier for you as you won't have to bath them as often! In regards to the scent i'm sorry it doesn't have a strong smell, depending on what scent you have gone for we do have some very soft scents, and the others are a lot stronger xx

Posted 1 month ago

“Only had the product a week so early days. One good thing is that Finn is happy to eat it! Previous brands he'd somehow managed to leave it in the bowl!? Also it smells quite nice, not too seaweedy 😀”

Helpful Report

Posted 5 months ago

Hi Jayne, what product is it that you have tried? We are so glad he enjoys it so far, and really appreciate the feedback so far! xx

Posted 5 months ago

“Lovely products. I bought the tick and flea treatment because I was worried about the possible side effects of long term use of vet prescribed chemical products. It's easy to apply, smells lovely and so far so good. Seems to be working. I bought the ear cleaning solution, itchy ear tonic and herbal yeast supplement to blast away an ear infection however I had to go the vet after a few days as it wasn't clearning. That said I will continue to use Herbal Dog ear products once we've finished the antibiotics and hopefully this will prevent furture infections.”

Helpful Report

Posted 10 months ago

“Only bin using for a short time so far so good 👍🏼”

Helpful Report

Posted 11 months ago

Thank you so much for leaving a great review Karen x

Posted 11 months ago

“Early days as I have just started the treatment but it appears to be working. No adverse side affects. Reassuring to have found an organic alternative.”

Helpful Report

Posted 11 months ago

Thank you for leaving a great review Laura xx

Posted 11 months ago

“My dog is still itchy and has lost a lot of fur”

Helpful Report

Posted 11 months ago

According to this order number, it is flea and tick spot on you ordered? Could you confirm and if you could get in contact with us via our email at hello@herbaldogco.com we can investigate why this is happening.

Posted 11 months ago

“Love their products and have seen improvements in my dogs after using their powders. I also use their Wormer and Flea liquids and fingers crossed not had any issues with ticks and fleas. My only negative is the size of the powder tubs - having 3 dogs on the Gut supplement I go through the tubs really quickly.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for ordering and leaving an amazing review! x

Posted 1 year ago

“Does the job, will order again”

Helpful Report

Posted 1 year ago

Thank you so much for your order and leaving a fab review! :)

Posted 1 year ago

“Nice choice could be a little more in the package Dog was very happy with all of them”

Helpful Report

Posted 1 year ago

Thank you so much for ordering and leaving a great review! :)

Posted 1 year ago

“Well I think its making a difference we have been on the calming products for a few months and my reactive german shepard seems calmer, she is still not calmer on walks bur in home seems calmer. She still has days where she is bad but mostly seems calmer. I will keep buying infant I ordered the next 3 months supply and just arrived so will keep going at it. Many thanks”

Helpful Report

Posted 1 year ago

Thank you so much for your review Kerry xx

Posted 1 year ago

“Very pleased with quality and value”

Helpful Report

Posted 1 year ago

Thankyou so much for your review Jannine x

Posted 1 year ago

“Great smelling product when you have a mud monster to contend with!”

Helpful Report

Posted 1 year ago

Thank you for your amazing review! xx

Posted 1 year ago

“Ear drops are amazing within a few days poppy had stop scratching her ears and the smelled so much better. Not getting on so great with the supplement she hated the smell and refuses to eat her meals but no giving up will keep trying”

Helpful Report

Posted 1 year ago

That's amazing Tracy! Have you tried the supplement in either natural yoghurt, peanut butter or bone broth? Hopefully this will help! Thank you so much for leaving an amazing review x

Posted 1 year ago

“I'm only giving 4 stars as I've been asked to review products which haven't had time to prove they are effective so stars are for service only. I have the Wormwood and the Flea products for my long haired dog. He was worm fecal tested prior to starting them a couple of weeks back and I'll be in a better position to review again after he's retested and in flea season. Hopefully all will be well as I don't want him living on chemicals. Postage was quick and the products well packaged. The spray smells nice, but is expensive for a small bottle. Time will tell how well they work but I am optimistic after reading reviews from others that they have had positive results. Would be good if Herbal Dog asked for reviews after 6 months, especially for new customers, thereby giving us time to truly appreciate the products.”

Helpful Report

Posted 1 year ago

Thank you, Angela, for your valuable feedback! We appreciate your honesty and understanding regarding the review process for our products. We're glad to hear that our service, including the quick postage and well-packaged products, met your expectations. We understand your concerns about chemicals and we strive to offer natural alternatives for your furry friend. We look forward to hearing your updated review after your dog has been retested and during flea season. We share your optimism about our products, especially considering the positive results reported by other customers. We appreciate your suggestion about requesting reviews after 6 months, especially for new customers, to allow a more comprehensive evaluation of our products. We value your input and continuously strive to improve our offerings. Thank you again for choosing Herbal Dog Co. and we hope your dog continues to benefit from our natural solutions.

Posted 1 year ago

“I have been using Herbal Dog for a couple of weeks now. I can see a slight improvement in my Bear coat Shar Pei. Hoping this continues”

Helpful Report

Posted 1 year ago

Thank you so much for giving us a 4-star rating! We truly appreciate your feedback and support. We're thrilled to hear that you have been using Herbal Dog for a couple of weeks now and have already noticed a slight improvement. It's wonderful to know that our products are making a positive difference for your furry friend. Thank you again for your kind words, and please don't hesitate to reach out if you have any further questions or concerns.

Posted 1 year ago

“Great value but disappointed that no chicken feet were to be found in any box. I'd buy again at this price but not full price. The spray is gorgeous.”

Helpful Report

Posted 1 year ago

If any items are out of stock, we do tend to try add in something extra in that is very similar or in higher value for you. Hope your dog loved the treats!

Posted 1 year ago

“My Cockerpoo is a lot better since being on this, though she does a lot more poo.”

Helpful Report

Posted 1 year ago

Hi Clifford, is it a blend you've been using for your cockerpoo? If you mix in with natural yoghurt, natural peanut butter or bone broth it will help mix in the supplements a bit more. x

Posted 1 year ago

“I have just switched from another brand and I have found the brand a good alternative. I would recommend this product. The website said they provide a free delivery on orders over £60. I spent £101 and was charged £ 7.95 for delivery. This needs to be addressed on order for me to ble loyal to the brand.”

Helpful Report

Posted 1 year ago

Hi Delia, we are sorry to hear this happened to you. If you could email us your order number we can look into this for you x

Posted 1 year ago

“Honestly, Herbal Dog co products are the LUSH equivalent but for dogs. They smell amazing and the scent lasts and are made using gentle skin-friendly ingredients. The only thing is that they are expensive for quite a small bottle, and as I have to wash my mucky pup regularly we go through the bottles quite quickly”

Helpful Report

Posted 1 year ago

Thank you for leaving your amazing review Sophie. We do offer our 5L bottles of shampoos which will last you for a longer period of time.

Posted 1 year ago

Herbal Dog co is rated 4.5 based on 1,096 reviews