Herbal Dog co Reviews

Name: Herbal Dog co
Address: Unit 3c Benton Business Park, Bellway Industrial Estate, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 1,239 Reviews

88 %

of reviewers recommend Herbal Dog co

4.6

Based on 1,239 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

Unit 3c Benton Business Park, Bellway Industrial Estate, Newcastle Upon Tyne
United Kingdom
NE12 9SW

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Herbal Dog co 5 star review on 5th December 2025

Herbal Dog co 5 star review on 28th October 2025

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I haven't received my order yet. Instead of leaving in a safe place you took to the postoffice and as I have not been able to pick it up yet I don't have the product.”

Helpful Report

Posted 3 years ago

Hi Amanda, thank you for your review! I'm really sorry to hear about the delivery issue. We understand how important it is to receive your order in a timely manner. In future, if you ever have any issues with the delivery, please do drop us an email and we will do our best to help you. Thank you for your review xxx

Posted 3 months ago

“Smells amazing and the boys seem to love it! I'm so much happier knowing that I'm not putting any nasties on them. Thank you from myself, Tuffy and Rebel x”

Herbal Dog co 5 star review on 25th January 2022

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Posted 3 years ago

Hi Amanda, What beautiful dogs you have! Thank you for your review xxx

Posted 3 months ago

“Fast delivery.”

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Posted 3 years ago

Thank you for your review xxx

Posted 3 months ago

“Love it 😍”

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Posted 3 years ago

Thank you for your review xxx

Posted 3 months ago

“Lovely packaging , smells great and worth it for the price”

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Posted 3 years ago

Hi Jessica, This is great to hear! Thank you for your review xxx

Posted 3 months ago

“Great products and great customer service. Order arrived two days after placing the order- super quick. The only negative and which would make me reconsider ordering from them again is the extortionate cost of delivery. I was charged £5.99 for a very small lightweight parcel (and this wasnt even next day delivery charge- this was for normal delivery)”

Helpful Report

Posted 3 years ago

Hi there, So sorry you were disappointed with our delivery cost. These have been updated now and we even offer free delivery over a certain amount. Thank you for leaving a review xxx

Posted 3 months ago

“I ordered my herbel meds for dog it came very quickly and within a few days my baby boy Freddie was so much better thank you team for helping me with my boy xxxx”

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Posted 3 years ago

Aww so glad Freddie is better :) Thanks for the review xx

Posted 2 years ago

“Great product. Good price fast communication”

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Posted 3 years ago

Thanks so much x

Posted 2 years ago

“hi i have been useing herbal dog co teeth cleaning product for my dog fr a while now with in afew days i could see adiffrence in his teeth”

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Posted 3 years ago

WOW thats great results !! Thanks for sharing June xx

Posted 2 years ago

“I love supporting small businesses”

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Posted 3 years ago

Thanks for supporting us xxx

Posted 2 years ago

“Been using the flea treatment for a couple of weeks now and still fleas on dog 😔”

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Posted 3 years ago

Hi Matthew, sometimes if there's an infestation we would advise speaking with your vet to see what chemical options there is especially is you have an older dog. If you want to drop us an email to hello@herbaldogco.com we can issue a refund for you xx

Posted 2 years ago

“All good! Our dog is on her second bottle and is doing really well!”

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Posted 3 years ago

Thats great news, thanks sandy xx

Posted 2 years ago

“Great service and fab product range”

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Posted 3 years ago

Thanks so much xx

Posted 2 years ago

“Shampoo is lovely and I ordered the dental herbs to add to dog food and they have worked well, his teeth are much whiter.”

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Posted 3 years ago

Brilliant news!!xx

Posted 2 years ago

“Great service and prompt delivery! Will be back!”

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Posted 3 years ago

Thats great to hear, thanks for supporting us xx

Posted 2 years ago

“Great natural products for owners who don't want their dogs exposed to chemicals. The products themselves are simply packaged and smell pretty good to the human nose. We have two rescue dogs from Greece and have tried the products on them, they don't like the products, but I at least am confident that there are no nasty chemicals in them, so good work Herbal Dog! Recommended.”

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Posted 3 years ago

Hi Mell, I'm so pleased to hear you love our natural products! Thank you for your review xxx

Posted 3 months ago

“An excellent company offering a wide range of natural products. I have used their itchy ear tonic on our cocker spaniels and it is very effective, other products are too aggressive. Buying from the Herba Dog Co. has the satisfaction that you are supporting a company working hard to give dog owners a herbal alternative to other products.”

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Posted 3 years ago

Hi Kevin, What a lovely review you have written for us! Thank you so much for supporting our small business it means so much to us. I'm so pleased to hear how much you love our products and how effective they have been too xxx

Posted 3 months ago

“We have been using Herbal Dog shampoo for a while the products are great and nourishing as our dog has sensitive skin. They smell amazing and the service has been excellent. We have been using these products since our dog was a puppy.”

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Posted 3 years ago

Hi Nina, This is amazing feedback! Thank you for your review xxx

Posted 3 months ago

“Purchased a Christmas Bundle A further Dry Shampoo in Orange Blossom & Parma Violet cologne. Our dog has large hairy paws which collect water, dirt He loves digging I love a clean dog. Herbal Dog is the compromise between the dog & I 😉”

Herbal Dog co 5 star review on 20th January 2022

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Posted 3 years ago

Hi Tracey, Look at your beautiful dog! I absolutely LOVE seeing customer photos! Thank you so much for taking the time to leave us a review xxx

Posted 3 months ago

“First time I’ve bought from the company and I can honestly say the products are fantastic. Will certainly be buying from them again. First Class!”

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Posted 3 years ago

Hi Janet, This is great feedback! Thank you so much for such a lovely review xxx

Posted 3 months ago

Herbal Dog co is rated 4.6 based on 1,239 reviews