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IQ Mobile Ltd Reviews

4.7 Rating 153 Reviews
95 %
of reviewers recommend IQ Mobile Ltd
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About IQ Mobile Ltd:

Thank you for your interest in IQ Mobile. IQ Mobile is the Intelligent Mobile Network focused on providing good value SIM only deals on the UK's largest and fasted 4G network.

IQ Mobile is owned and operated by Peter Gradwell, a leading UK telecoms entrepreneur. His first business, Gradwell Communications, was founded in 1998 whilst at University in Aberystwyth and provides Cloud Telephony to over 20,000 UK small businesses.

In April 2020, Peter took over IQ Mobile, with a vision for a new type of mobile phone service that combines a high quality network, good value for money and a compelling offering that recognises the new more flexible, mobile way of working that so many of us are used too - but where we can also have a single phone device that respects our work/life balance.

Throughout 2020 and into 2021, we will be focused on innovating in the business mobile sector, adding Wifi Calling, 5G, Mobile Call Recording and other business class telephony features that the mobile world has long been looking for.

Visit Website

Phone:

01225 588 101

Location:

Unit 1.01, Newark Works,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

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Karen M
Verified Buyer
“I have had mobile phone contracts with several companies over the years and the service has been terrible if ever there was a problem. Like so many companies these days, you can't get to speak to anyone or get a response from a real person, but IQ Mobile have supassed my expectations in that regard. I also had a problem with reception at my home. At last, I have found a company whose service is great. IQ Mobile have provided a swift and efficient response, when I had a query, even before joining. In addition, I don't have to stand out in the rain to be able to make or receive calls now either. BONUS !”
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Paul
Verified Reviewer
“Like other reviewers I was also sceptical at first and encountered a few issues that were no fault of the SIM (APN related). However, the support service is absolutely first class and I am currently using in France with a great signal and great speeds. Thank you for helping me keep two children amused on long journeys 👍👍👍👍 Highly recommended from one very happy customer.”
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Gary Q
Verified Buyer
“Was a little sceptical at first and struggled to get a decent signal for first few days. But I emailed the company and they replied within a few minutes and within the day the signal was great and all is working well. The price is superb and so is the customer service from Peter.”
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Robin B
Verified Buyer
“So far my experience of the company has been very good from the execution of my order to delivery. All have been dealt with efficiently. Now I just have to decide what to do with the SIM card. However, I have every confidence that it will work well.”
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Muntazir G
Verified Buyer
“Swift and painless process, communication throughout was amazing. Sim works like a dream. I would highly recommend moving to IQ mobile”
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Ben T
Verified Buyer
“After an initial problem with my mifi (that IQ helped me sort out) the sim only card worked exceptionally well on my Motorhome trip to Italy and Croatia. I was always able to get Prime and bbc iPlayer to play well on the tv and for google and Apple Maps. I would strongly recommend. Far better than buying local cards as this worked in all countries I visited.”
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Paul J
Verified Buyer
“So far my experience is good. The IQ Go SIM worked as soon as I installed it in my mobile router. I had a couple of questions about data roaming and these were answered quickly and efficiently via WhatsApp. I'll be testing the SIM in Scotland and France..... let's see how it performs during those trips. That will decide whether or not I stick with ID Mobile.”
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Gillian A
Verified Buyer
“Good web site with clear information and easy buying process”
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June B
Verified Buyer
“I have been very pleasantly surprised by IQ Mobile's service. Having had contracts over the years with most of the service providers, I have come to expect poor service and difficulty in getting queries answered. Not so with IQ! I hadn't heard of IQ prior to my transfer and was a little concerned about whether the company was legit but I needn't have worried. The whole process of transferring to IQ was well explained, my queries answered promptly and clearly by email and I feel like I am receiving a personal service. I am VERY happy and have already recommended them to others.”
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Robert J
Verified Buyer
“Everything went smoothly”
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Robert C
Verified Buyer
“I choose your service because of the price which is very reasonable. I now have a signal without having to stand at the front door. Many many thanks. Rob”
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Chris Y
Verified Buyer
“Very smooth changeover from previous network and all very helpful. Very pleasing. No criticism of IQ but PAC codes are not actioned over weekend so suggest don't do it on a Friday.”
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Anonymous
Unverified Reviewer
“You can speak to a real people quickly, who are very helpful and knowledgeable. I have been with IQ for many years because I am very happy with the service I've received.”
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Suzan M
Verified Buyer
“Super product - does exactly what it promised and EXCELLENT, SPEEDY customer service for an ageing ‘not so hot on technology’ person!”
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Kim M
Verified Buyer
“Fantastic service”
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Marius M
Verified Buyer
“Great netwrok coverage and i even got 5g at my home! I often go to europe and i got no data cap! It's great! Thank you IQ Mobile!”
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A F
Verified Buyer
“Just what we needed for our mobile router in the motorhome and can't wait to start using while away.”
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Richard L
Verified Buyer
“Bought a SIM fast delivery easy process and kindly tested before I loaded it with data . love the fact that it's flexible. Look forward to many weeks of use in my Motorhome”
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Colette F
Verified Buyer
“So far so good. The phone is for my mother, who hasn't used it yet. But the ordering and delivery went very smoothly and I was impressed by the extremely fast replies to my queries.”
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Tracey S
Verified Buyer
“Great service and brilliant help replied straight away to all my questions would definitely recommend”
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IQ Mobile Ltd is rated 4.7 based on 153 reviews
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