Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.17

4.2 Rating 10,160 Reviews

78 %

of reviewers recommend Halo

Company Reviews

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About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff always pleasant helpful”

Helpful Report

(Pontypool Active Living Centre) - Posted 2 months ago

“Need more options for Gym training and fitness/workouts”

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(Brockworth Sports Centre) - Posted 2 months ago

“The cardio dance and legs bums and tums class were very repetitive”

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(Bridgend Life) - Posted 2 months ago

Hi Michelle, Thank you for sharing your thoughts with us! We appreciate your feedback regarding the cardio dance and legs bums and tums class. We understand that repetitiveness can impact your experience, and we'll certainly take your comments into account as we look for ways to enhance our classes. We hope to see you again soon for a better experience! Team Halo

Posted 1 month ago

“All the staff are very welcoming and helpful in the establishment. And the gym equipment has helped me out plenty of my journey and it’s an all around great place”

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(Ynysawdre) - Posted 2 months ago

Thank you so much for your kind review! We're delighted to hear that our staff made you feel welcome and that our gym equipment is supporting you on your fitness journey. We’re committed to creating a great environment for everyone, and your feedback means a lot to us! Best wishes, Team Halo

Posted 1 month ago

“Hi to all the new team .....just like to say much improved over the last 2months ......team is taking on board some of the complaints that we're made ........I would like to thank Emma who has been so helpful to me with purchasing a swim suit ....polite and informative 👍 shes a credit to your team .......also Owen was helpful BIG THANK YOU ....kind wishes Angela.. webb”

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(Tenbury Pool) - Posted 2 months ago

“Very helpful and friendly staff”

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(Tenbury Pool) - Posted 2 months ago

“Some aspects excellent, some not so.”

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(Hereford Leisure Centre) - Posted 2 months ago

“Started using the gym again after 6 years out. The weights room STILL not playing music for the guests!! Ridiculous, not very motivating is it!”

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(Hereford LC) - Posted 2 months ago

“I use Pontypool Halo centre every Wednesday for Go Tough. Staff are always pleasant and polite and help us to book into the session.”

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(Pontypool) - Posted 2 months ago

“I do enjoy but machines keep breaking down and not being fixed for months, new water broken and never fixed, toilet broken again and not sorted.”

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(Leominster Leisure Centre) - Posted 2 months ago

“All staff are friendly and helpful. Cleanliness around the shower cubicles etc could be improved.”

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(Ross) - Posted 2 months ago

Hi, Thank you for your review! We’re delighted to hear that our staff made a positive impression on you. We truly value your feedback regarding the cleanliness of the shower cubicles, and we will certainly address this to enhance your experience. We appreciate your insights and look forward to welcoming you back soon! Kind Regards, Ross Halo Team

Posted 2 months ago

“The staff are fantastic, very helpful and always great you with a warm and friendly welcome.”

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(Ogmore Valley Life Centre) - Posted 2 months ago

Hi Colin, Thank you so much for your glowing review! We're thrilled to hear that you find our staff fantastic and welcoming. A warm and friendly atmosphere is what we strive for, and it's wonderful to know our team is hitting the mark. We truly appreciate your kind words and look forward to seeing you again soon! Warmest wishes, Team Halo

Posted 2 months ago

“My wife and myself use pyle pool alot and the gym its always clean and tidy ,It has fabulous staff always friendly and happy to help we really feel at ease there nothing is to much trouble thanks guys .”

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(Pyle) - Posted 2 months ago

“Very nice staff”

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(Hereford LC) - Posted 2 months ago

“Nobody ever answers the phone”

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(Hereford Leisure Centre) - Posted 2 months ago

“I enjoy coming to the centre for classes and catching up with friends, Sadly, the centre is increasingly looking tired and would hughly benefit from some TLC.”

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(Pontypool Active Living Centre) - Posted 2 months ago

“Im so impressed by your toning suite. I was originally introduced to it on a GP referral. Those machines move my poor body in the correct way and I now can use tension so regain muscles. 2 years ago I could barely walk but feel so much better now.”

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(Bridgend Life Centre) - Posted 2 months ago

Hi there, Thank you so much for your incredible review! It’s truly inspiring to hear how our toning suite has had such a positive impact on your journey to regain strength and mobility. We’re thrilled that the machines have made a difference for you, and your progress is genuinely impressive. Thank you for sharing your experience with us! Team Halo

Posted 2 months ago

“Staff are friendly and helpful but there are ALWAYS pieces of equipment and facilities broken or out of order.”

Helpful Report

(Leominster Leisure Centre) - Posted 2 months ago

“Friendly and clean although there aren’t many classes. I’m also a member of freedom in Worcester and they run classes throughout the day. It’s more of a community than a leisure centre, classes are full then they all meet at the cafe for a drink and social. I think adding more classes may bring in more members”

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(Leominster) - Posted 2 months ago

“Pontypool active living centre is a well maintained clean centre. The staff are all pleasant and helpful and do their best to make your time there as productive and pleasant as possible”

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(Pontypool Active Living Centre) - Posted 2 months ago

Halo is rated 4.2 based on 10,160 reviews