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Halo Reviews

4.2 Rating 9,011 Reviews
78 %
of reviewers recommend Halo
Read Halo Reviews

About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

Visit Website

Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Halo 5 star review on 11th June 2025
Samuel J
Halo 5 star review on 26th April 2025
Dan E
Halo 5 star review on 10th March 2025
Ian W
Halo 5 star review on 28th February 2025
Frazer M
Halo 5 star review on 23rd February 2025
Eileen B
Halo 5 star review on 13th December 2024
Liudmyla K
Halo 5 star review on 13th December 2024
Liudmyla K
39
Anonymous
Anonymous  // 01/01/2019
Staff very friendly and extremely helpful. Centre always very clean. A great range of exercise classes all very well run. Instructors knowledgeable and always ready to help when you are carrying an injury by offering alternative exercise
Helpful Report
(Hereford Leisure Centre) - Posted 8 months ago
All Staff are absolutely lovely and extremely helpful.
Helpful Report
(Bromyard) - Posted 8 months ago
Since Halo took over all equipment is back working. WIFI would be a plus.
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(Aberfan) - Posted 8 months ago
Maesteg is very fortunate to have such wonderful facilities like the pool and sports centre , I use the pool at least 3 times a week and I know it provides the community with an invaluable resource for health and wellbeing
Helpful Report
(Maesteg Swimming Pool) - Posted 8 months ago
Hi Nigel, Thank you so much for your glowing 5-star review! We're delighted to hear that you appreciate the pool and sports centre as a vital part of the Maesteg community. It’s fantastic that you’re taking advantage of the pool multiple times a week for your health and wellbeing. Your support means a lot to us, and we’re committed to providing a great environment for everyone. Looking forward to seeing you again soon! Halo Team
Posted 8 months ago
I like the wide range of facilities: pool, spa, toning suite, gym and the classes to improve cardiac health, strength, wellbeing and postural stability. The friendly and knowledgeable instructors are always encouraging, patient and confidence-building. I also like meeting fellow users with similar physical problems and solutions. Finally, the subscriptions are reasonable for all of the benefits the Halo Centre brings.
Helpful Report
(Bridgend Life Centre) - Posted 8 months ago
Hi Geoffrey, Thank you for your wonderful 5-star review! We're so glad to hear that you enjoy the variety of facilities and classes we offer at the Halo Centre. It's great to know our instructors have made a positive impact on your experience, and we love that our community fosters connections among users with similar goals. Your recognition of our reasonable subscriptions makes us proud as we aim to provide exceptional value. We look forward to seeing you again soon! Halo Team
Posted 8 months ago
Lots of choice for activities. A well run centre with helpful staff and its reasonably priced. Parking is available and free for 2 hours. Refreshments available if required. Efficient booking system and regular updates ref news.
Helpful Report
(Bridgend Life Centre) - Posted 8 months ago
Hi Paul, Thank you for your 5-star review, we're thrilled to hear that you enjoy the wide range of activities we offer and found our centre to be well-run with helpful staff. It's great to know that you appreciated the free parking and our efficient booking system. Your kind words inspire us to keep delivering the best experience possible! We can't wait to welcome you back soon! Halo Team
Posted 8 months ago
I have yearly membership and get great value from it. I usually make 2 visits per week to use the sauna and steam room. It is a friendly social occasion as I meet up with a regular group of fello sauna users and we can put the world right! Thanks too, for the friendly and helpful staff who are always very welcoming. It would be even better if some "relaxation" seating could be placed near the sauna and steam room, although I appreciate there isn't much space to achieve this.
Helpful Report
(Ledbury) - Posted 8 months ago
Hi Ian, Thank you for your fantastic 5-star review! We’re delighted that you find great value in your yearly membership and enjoy utilizing the sauna and steam room. It's wonderful to hear that you’ve formed such a friendly community with fellow users to unwind and connect with. We appreciate your suggestion about adding relaxation seating near the sauna and steam room. While space is a challenge, we always welcome ideas to enhance our members’ experiences. Looking forward to seeing you during your next visits! Halo Team
Posted 8 months ago
Great centre, everything you need
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(Bridgend Life) - Posted 8 months ago
Hi Stephen, Thank you so much for your amazing 5-star review! We’re delighted to hear that you found our centre to have everything you need. Your feedback is greatly appreciated and encourages us to keep striving for excellence. Looking forward to seeing you again soon! Halo Team
Posted 8 months ago
Local, friendly staff, very nice place.
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(Pencoed Swimming Pool) - Posted 8 months ago
Hi June, Thank you for your fantastic 5-star review! We’re so glad you’ve had a positive experience with our friendly staff and enjoyed the atmosphere of our place. Your support means a lot to us, and we strive to create a welcoming environment for everyone who walks through our doors. Looking forward to seeing you again soon! Halo Team
Posted 8 months ago
Great staff always willing to help
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(Hereford LP) - Posted 8 months ago
Hi Graham, Thank you for your 5-star review! We're so glad to hear that you had a positive experience with our staff. They truly dedicate themselves to helping our members, and it's great to see their efforts recognized. We appreciate your support and look forward to welcoming you back anytime! Halo Hereford Leisure Pool Team
Posted 8 months ago
No comments
Helpful Report
(Bridgend Life Centre) - Posted 8 months ago
Thank you for your 5-star review! We appreciate your support and are delighted to know that you had a fantastic experience with us. Halo Team
Posted 8 months ago
Been a member of this gym for many years, prior to Halos takeover. I think we get great value for money with the classes and excellent instructors. Some of the gym equipment is awaiting repair and I hope this will be addressed.
Helpful Report
(Merthyr Tydfil) - Posted 8 months ago
Friendly staff, halo is always clean and organised. Mark is an excellent instructor, always cheerful and makes the classes fun.
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(Maesteg SC) - Posted 8 months ago
Thank you for your 5 star review and we appreciate you taking your time to give us your feedback. We are glad that you enjoy the facilities we have at our centre and that you find the staff especially Mark cheerful and fun. We will ensure that we make the staff aware of your comments. Kind regards Maesteg Staffing Team
Posted 8 months ago
Staff are great, helpful,encouraging and friendly. Very inclusive in the group sessions that I have been to. I encourage my patients to have a look around Halo and join as there is so much available to suit everyones capabilities and a variety of sports.
Helpful Report
(Hereford Leisure Centre) - Posted 8 months ago
Good size gym and pool. Could do with some new equipment maybe another bench press,squat machine and a led abductor/adductor machine.
Helpful Report
(Ross Swimming Pool) - Posted 8 months ago
Hi Kim, Thank you for your recent 5 star review. We appreciate your positive feedback and suggestions and hope you continue to enjoy our facility Kind Regards Ross Halo Team
Posted 8 months ago
Bridgend Halo - good spin instructors & good gym staff . I don’t use the GP referral but the staff assisting the members who do are fantastic in their manner & they way they assist talk to them . Front desk staff great as well.
Helpful Report
(Bridgend Life Centre) - Posted 8 months ago
Hi gareth Thank you for your wonderful 5-star review We’re thrilled to hear that you had a great experiences with our spin instructors and gym staff. It’s fantastic to know that our team’s support and friendliness have made an impact. We strive to create a welcoming environment for everyone, and your feedback truly motivates us and proves we are going in the right direction. Looking forward to seeing you again soon! Halo Team
Posted 8 months ago
Good experience
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(Aberfan) - Posted 8 months ago
Excellent centre with friendly, polite and helpful staff. Not able to use as much now due to work commitments but will definitely be re joining in the future!
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(Ynysawdre) - Posted 8 months ago
Thank you for your fantastic 5-star review! We’re so glad to hear that our staff made a positive impression on you. We completely understand that work commitments can make things challenging, but we look forward to welcoming you back whenever you’re ready to rejoin! Take care, The Halo Team
Posted 8 months ago
Author didn't leave any comments.
Helpful Report
(Ledbury) - Posted 8 months ago
Thank you for your amazing 5-star review, Iryna! We're delighted to hear that you enjoyed your experience with us. Your kind words motivate us to keep providing the best service possible. We can't wait to welcome you back soon! Warm regards, The Halo Team
Posted 8 months ago
The health gain I receive from Rhydycar Halo Centre at Merthyr Tydfil is in my opinion both good value for money but also high quality of health care. I particularly find all the trainers at the centre very good at motivating health gain. The exercise classes are always varied and good fun. I feel it’s like having a personal trainer encouraging me to achieve. In addition the re-opening of the pool is great for both adults and children alike.
Helpful Report
(Merthyr Tydfil) - Posted 8 months ago
Halo is rated 4.2 based on 9,011 reviews