Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.19

4.2 Rating 8,288 Reviews

78 %

of reviewers recommend Halo

Company Reviews

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Info

About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's still a short time since the changeover but so far a noticeable improvement in female changing room.”

Helpful Report

(Tenbury Pool) - Posted 1 week ago

“To have such a great facility at the heart of our community, is incredibly valuable. It is wonderful to be able to swim, use the gym and attend classes almost every day of the week, and for aprice that is unbeatable. The staff are always friendly and helpful. It is such an important part of my day and I always feel better after visiting Halo. Keep doing what you are doing guys, you're brilliant.”

Helpful Report

(Ross Swimming Pool) - Posted 1 week ago

Hi phil, Thank you for your recent 5 star review, we appreciate your kind and positive feedback and hope that you continue to enjoy our facility. Kind Regards, Ross Halo Team.

Posted 1 week ago

“Great facilities and enjoyable. But to improve, I would suggest the 20min gap between sessions to be reduced or if you use the sauna or steam room to be completely removed (it has no purpose and to wait 20min with no reasons, its very frustrating).”

Helpful Report

(Ledbury) - Posted 1 week ago

Hi Gabriel, Thank you for your insightful 5-star review! We're glad to hear you enjoyed our facilities. We truly appreciate your feedback regarding the 20-minute gap between sessions. This is to allow the Lifeguard a break from the poolside as required by law. The sauna and steam room also need to be out of use during this time, in case of an emergency, not having a member of the team within the area while they are on a break. Looking forward to your next visit! Best, The Halo Team

Posted 1 week ago

“Excellent gym and the staff are very friendly”

Helpful Report

(Ogmore Valley) - Posted 1 week ago

Hi Ieuan, Thank you for your fantastic 5-star review! We're thrilled to hear that you find our gym excellent and that our friendly staff are making a positive impact on your experience. We look forward to seeing you again soon! Best, The Halo Team

Posted 1 week ago

“I attend gym twice per week and swimming twice per week. Both experiences have been positive staff friendly and welcoming”

Helpful Report

(Maesteg SC) - Posted 1 week ago

Hi Julie, Thank you for your fantastic 5-star review! We're thrilled to hear that both your gym and swimming experiences have been positive. Our staff strives to create a friendly and welcoming environment, and it’s wonderful to know that you feel that during your visits. We appreciate your support and look forward to seeing you again soon for more workouts and swims! Best, The Halo Team

Posted 1 week ago

“This centre is excellent in everyday. Facilities are superb, classes are amazing and customer service is second to none. I really can't praise the service which they provide to the people of Marsteg enough. Well done and thankyou!”

Helpful Report

(Maesteg Sports Centre) - Posted 1 week ago

Hi Susan, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you enjoy our superb facilities, amazing classes, and top-notch customer service. Your kind words truly brighten our day and motivate us to keep delivering the best for the wonderful community of Marsteg. Thanks again for your support, and we look forward to welcoming you back soon! Best, The Halo Team

Posted 1 week ago

“A warm welcome awaits you as soon as you enter the building. Very friendly and helpful staff.”

Helpful Report

(Maesteg Sports Centre) - Posted 1 week ago

Hi Shirley, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you felt warmly welcomed and found our staff friendly and helpful. Creating a positive experience for our guests is our top priority, and your kind words inspire us to keep doing what we love. We look forward to welcoming you back soon! Best, The Halo Team

Posted 1 week ago

“Centre always in good order with helpful and friendly staff.”

Helpful Report

(Pencoed Swimming Pool) - Posted 1 week ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you find our centre well-kept and our staff helpful and friendly. Your positive experience means a lot to us, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back soon! Best, The Halo Team

Posted 1 week ago

“Excellent job”

Helpful Report

(Bridgend Life) - Posted 1 week ago

Hi Jevgenijs, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had an excellent experience. Your positive feedback motivates us to keep delivering the best service possible. The Halo Team

Posted 1 week ago

“Very friendly staff. Lovely pool, great vibe.”

Helpful Report

(Leominster) - Posted 1 week ago

“Always friendly and helpful.”

Helpful Report

(Pyle Swimming Pool) - Posted 2 weeks ago

Thank you for your positive comments. Many Thanks

Posted 1 week ago

“My classes at Halo have been very beneficial to me,the staff have been very helpful and friendly also I have made some lovely new friends.”

Helpful Report

(Leominster Leisure Centre) - Posted 2 weeks ago

“Always friendly, good classes and pleasant atmosphere xx”

Helpful Report

(Leominster Leisure Centre) - Posted 2 weeks ago

“Staff and volunteers are brilliant take good care who are in need”

Helpful Report

(Bridgend Life) - Posted 2 weeks ago

Hi Leonora, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our staff and volunteers to be brilliant and caring. Your kind words truly motivate us to keep providing the best support for those in need. We look forward to seeing you again soon! The Halo Team

Posted 1 week ago

“I prefer more lanes being used during swimming lane time . More smaller lanes works better especially at the faster end”

Helpful Report

(Ynysawdre Swimming Pool) - Posted 2 weeks ago

Thank you for sharing your thoughts with us! We appreciate your feedback on lane usage during swimming hours. Creating a better experience for our swimmers is a top priority, and your suggestion for more smaller lanes, especially at the faster end, is certainly something we will consider. Thanks again for your valuable input, and we hope to see you at the pool soon! Best, The Halo Team

Posted 1 week ago

“Friendly and helpful staff, clean facilities.”

Helpful Report

(Tenbury Pool) - Posted 2 weeks ago

“The Bridgend centre is brilliant the staff are always so helpful, and the toning suite is excellent”

Helpful Report

(Bridgend Life) - Posted 2 weeks ago

Hi Meryl, Thank you for your fantastic 5-star review! We’re thrilled to hear that you find our Bridgend centre brilliant and our staff helpful. It’s wonderful to know you’re enjoying the toning suite as well! Your kind words motivate us to keep providing the best experience possible. We look forward to seeing you again soon! The Halo Team

Posted 1 week ago

“Always a pleasure coming back to visit Halo centers I use Pencoed and Ynysawdre. I used to be a full member until last year when I moved to Spain. I always visit when back in Wales Thanks it a pleasure”

Helpful Report

(Pencoed) - Posted 2 weeks ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoy visiting our Halo centers in Pencoed and Ynysawdre, even from afar. It's always great to have familiar faces return, and we truly appreciate your continued support. Safe travels back to Wales, and we can't wait to welcome you again during your next visit! Warm regards, The Halo Team

Posted 1 week ago

“Staff always welcoming, coaches are the best. Really enjoying my classes”

Helpful Report

(Bridgend Life) - Posted 2 weeks ago

Hi Sylvie, Thank you so much for your wonderful 5-star review! We're thrilled to hear that our staff and coaches have made your experience enjoyable. Your enthusiasm for the classes brightens our day! We look forward to seeing you in your next session! The Halo Team

Posted 1 week ago

“Staff member helped me log in at the gym with new halo app system. Very helpful and friendly.”

Helpful Report

(Hereford Leisure Centre) - Posted 2 weeks ago

Halo is rated 4.2 based on 8,288 reviews