Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 422 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

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“Very quick dispatching my planter, would recommend this company”

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Posted 2 years ago

“Item was delivered quickly. It’s a bit flimsy, so had to reinforce it with extra battening, but it’ll do the job and I was happy with the price.”

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Posted 2 years ago

“Nice product as described. It would have been nice if more care had been taken in the packing and not just loose in an oversized box.”

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Posted 2 years ago

“All good. Quality of goods, easiness to order, speedy delivery. Thankou”

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Posted 2 years ago

“Very happy with my purchase excellent service I will use them again”

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Posted 2 years ago

“Great company to buy from. They had just the thing I wanted at a decent price and had a sale on so was even better! The quality was good and delivery was very fast. I’ve ordered twice from them now and will definitely order again.”

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Posted 2 years ago

“Excellent products that arrived the next day and extremely well packaged.”

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Posted 2 years ago

“Excellent service and lovely Patio Set. Delivered quickly without problem. I was able to add another purchase in easily after buying my original purchase. Kept up to date. Customer Service faultless.”

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Posted 2 years ago

“Excellent service. Very reasonable prices, postal items packed very well and none have ever arrived damaged. Love the products I have purchased from Garden Mall. Overall, really excellent! The company really appears to care about their customers.”

Garden Mall 5 star review on 11th July 2023

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Posted 2 years ago

“I was truly impressed. Having never come across them before I was wary but as it seemed legit I gave them a go and so glad I did. The order was taken and dispatched promptly. Unfortunately the delivery person went to the wrong address and I couldn't get hold of the company so I rang Garden Mall. They answered promptly and said they would sort it. Next day I got the delivery and an email follow up from garden Mall to ensure it had arrived. I am highl6 impressed. The product was exactly what I wanted and expected as well.”

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Posted 2 years ago

“The website was clear and the ordering was easy. Also got the planter within 24 hours or so of ordering.”

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Posted 2 years ago

“Good product, better than the photshopped stuff sold on the big marketplace sellers. You can see what you're getting and it's decent quality too. Shipped quickly. Fitted it this weekend. Happy days.”

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Posted 2 years ago

“First time buying from this company and everything was great. Good products and very helpfull staff”

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Posted 2 years ago

“Fantastic customer service from start to finish. It felt very personalised and as if the staff cared for their customers. Lovely items from an easy to use website. Thank you.”

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Posted 2 years ago

“Excellent service.super value”

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Posted 2 years ago

“Nice products. Good quality and good deliver”

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Posted 2 years ago

“Good price for parasol base. Only disappointment was there is no protection against screws for the parasol upright.”

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Posted 2 years ago

“Excellent service-good communication and quick delivery.”

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Posted 2 years ago

“Delivered really quickly and good quality product.”

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Posted 2 years ago

“I found exactly what I was looking for at a very reasonable price. It was delivered on time and in perfect condition. Happy to recommend Garden Mall”

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Posted 2 years ago

Garden Mall is rated 4.6 based on 422 reviews