Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 422 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

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“The Arbour I bought is really nice and very easy to build. There was a part missing but once I got through to the chat line it was sorted out straight away. Can't ask for better help the part was posted to me within a couple of days. Great response 👍”

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Posted 8 months ago

“Good product”

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Posted 8 months ago

“Fast delivery and good communication.”

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Posted 8 months ago

“Good service Easy to order Easy to pay”

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Posted 8 months ago

“Thank you. Good promt delivery as expected”

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Posted 8 months ago

“Supper product very sturdy and nice finish very happy with the sets will definitely by form them again”

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Posted 8 months ago

“I wish every online order was this easy! An excellent website with plenty of information, swift acknowledgement and prompt delivery by a friendly local company who went the extra mile to deliver into my garage. Haven’t assembled our purchase yet but highly recommend the company so far.”

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Posted 8 months ago

“Quality product at a reasonable price. Delivered as promised in perfect condition. I recommend this company”

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Posted 8 months ago

“Fully satisfied with my purchase, excellent quality, prompt delivery service. Well done.”

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Posted 8 months ago

“Although the planter itself is well made, the downside to it is that it doesn't come with a trellis as shown in the picture & you can't even but it separately! I was ver disappointed therefore only 2 stars”

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Posted 9 months ago

“Just what I wanted. Right size to fit the space I've got. Great value for money.”

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Posted 9 months ago

“Great service would definitely use them again”

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Posted 9 months ago

“Very good customer service support team. One panel of arbour was damaged but this was promptly dealt with and rectified by Abbie. Replacement now received and look forward to erecting the arbour. Thanks Abbie.”

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Posted 9 months ago

“Fantastic service”

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Posted 9 months ago

“Great service! Product arrived quickly and was very safely packaged. Thank you.”

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Posted 9 months ago

“Two lovely little planters which were as great as they looked online . Great price and a fast delivery , I would definitely buy from them again .”

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Posted 9 months ago

“It's all good happy with my purchase I brought and it arrived quickly”

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Posted 9 months ago

“Exactly what I needed to complete a small space.”

Garden Mall 5 star review on 1st March 2025

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Posted 9 months ago

“Delivery on time”

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Posted 10 months ago

“Very good service, efficient, speedy and very well packaged / protected. And good price for exactly what I wanted. Perfect Thank you”

Garden Mall 5 star review on 8th February 2025

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Posted 10 months ago

Garden Mall is rated 4.6 based on 422 reviews