Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 422 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

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“I am so pleased I ordered this product. Just the colour I was looking for and even nicer in real life and excellent quality. Arrived a day earlier than confirmed which was a bonus. Will definitely use Garden Mall again.”

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Posted 7 months ago

“The delivery driver was very helpful, and pleasant. The arbour was well packed and no sine of damage ,it was a pleasure to assemble. Buying on the web was straightforward,all in all it was easy and looks very nice . Many thanks E Hutchinson”

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Posted 7 months ago

“We are delighted with the powder blue bistro table and two chair set. Communication from.Garden Mall waa excellent with a swift delivery. The quality can't be faulted and the set is perfect for the area we needed it for.”

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Posted 7 months ago

“Easy to order and great delivery service”

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Posted 7 months ago

“Lovely Bird Bath, nice quality and given as a present, good website and quick delivery.”

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Posted 7 months ago

“Very solid structure, better than expected, sections fitted together very well. Assembly instructions could be improved. Good price and swiftly delivered. Great company.”

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Posted 7 months ago

“Excellent service. Delivered brilliant bistro set. Good quality. Would use again definitely.”

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Posted 7 months ago

“Excellent product .l Love my new planters . They look great .Just what I was looking for l”

Garden Mall 5 star review on 4th May 2025

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Posted 7 months ago

“Smart and well constructed, would buy again. Bought two fences and four posts to support Ivy along a boundary - ideal!”

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Posted 7 months ago

“Quick delivery, well packaged”

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Posted 7 months ago

“WE'VE BOUGHT QUITE A FEW ITEMS FROM THIS SITE AND HAVE ALWAYS BEEN VERY HAPPY WITH EVERYTHING INCLUDING VERY PROMPT DELIVERY.THESE LATEST ITEMS HAVE BEEN VERY MUCH ADMIRED AND LOOK GREAT!”

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Posted 7 months ago

“Prompt service and delivery fitted together very easily and looks great, had a slight misunderstanding with the seat cushion but very quickly rectified, very pleased with the purchase and delivery experience.”

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Posted 7 months ago

“I have alreay added a review on trustpilot. Excellent service.”

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Posted 7 months ago

“Great service from all and a great price. All well packed delivered damage free....”

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Posted 8 months ago

“I love the fence. Easy to install and looks lovely.”

Garden Mall 5 star review on 27th April 2025

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Posted 8 months ago

“Excellent service. Items delivered really quickly and better value than other retailers.”

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Posted 8 months ago

“Thank you so much my daughter was so pleased with her Bistro set for her garden , I bought it for her for Mother’s Day , it’s only just been put together and she loves it , it is so different from others you see . Excellent product Thank you .”

Garden Mall 5 star review on 23rd April 2025

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Posted 8 months ago

“Just to say the service was very good”

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Posted 8 months ago

“Lovely small tables, chunky, good finish I think that I might get a couple more perhaps slightly bigger if possible. Excellent value.”

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Posted 8 months ago

“Misleading and inaccurate information and imagery on their website when I wanted to return for a refund the customer service team were obstructive. Would definitely not recommend this company”

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Posted 8 months ago

Garden Mall is rated 4.6 based on 422 reviews