Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 422 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

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“Good product, promptly delivered”

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Posted 2 years ago

“The product we wanted at the best price. Delivery was quick . Would recommend”

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Posted 2 years ago

“Fantastic, packaged up really well, lots of bubble wrap in boxes. Could be a bit better with something between the pots so they dont touch or rub in transit. Will definitely be ordering more.”

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Posted 2 years ago

“Excellent product and service. Prompt delivery of a quality product. Very pleased, would use Garden mall again and recommend it to others.”

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Posted 2 years ago

“Am sorry to report that the owl, bird feeder wasn't complete and the bottom part of the spike was missing. Very disappointed as was going to give this to someone for an Easter present. Am waiting on a response for the other part to arrive.”

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Posted 2 years ago

“fantastic service from ordering to delivery”

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Posted 2 years ago

“Vat/customs & excise & more vat”

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Posted 2 years ago

Hi Mike, We are terribly sorry there was a delay in receiving payment for the Vat/Customs charge. Thankfully we have resolved this technical issue and we can see that your order has now been delivered. We hope you are very happy with your purchase! Please expect an email from us shortly where we will offer a form of compensation for this delay.

Posted 2 years ago

“Excellent fast service and great product highly recommend will definitely be using garden mall again and again”

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Posted 2 years ago

“Great job all round. Website easy to use, ordering and payment easy. Extremely quick Free Delivery. I am pleased with everything and will definitely be back to purchase again. Thank you”

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Posted 2 years ago

“Found exactly what I was looking for, delivery quick and arrived true to picture.”

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Posted 2 years ago

“Fantastic, couldn't be happier. Great value and really fast delivery.”

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Posted 2 years ago

“Very efficient. Ordered and delivered in 2 days.”

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Posted 2 years ago

“Very impressed by the range of products, customer service and pricing - Garden Mall had in stock the border fencing I needed (unlike so many other outlets nowadays), kept me fully updated on my order and delivery, and despatched the items very quickly - couldn't be more pleased and will recommend to all my friends!”

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Posted 2 years ago

“Product received damaged and response to remedy is poor”

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Posted 2 years ago

“Ordered a sheep footstall from Garden Mall and arrived on time. Really easy to assemble and very comfy.”

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Posted 2 years ago

“Bargain price. Ordered a silver pot, arrived quickly. Really pleased .”

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Posted 2 years ago

“Excellent quality plant pot and excellent service thank you”

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Posted 2 years ago

“Perfect service from order to delivery”

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Posted 2 years ago

“I was very impressed with my purchase ,it arrived quickly Definitely use them again”

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Posted 2 years ago

“Completely efficient”

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Posted 2 years ago

Garden Mall is rated 4.6 based on 422 reviews