GRATE FIREPLACE ACCESSORIES Reviews

Name: GRATE FIREPLACE ACCESSORIES
Address: UNIT 30 GOYT MILL, STOCKPORT
Rating: 4.53

4.5 Rating 2,657 Reviews

88 %

of reviewers recommend GRATE FIREPLACE ACCESSORIES

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About GRATE FIREPLACE ACCESSORIES:

Grate Fireplace Accessories is your one stop shop for finding affordable, top quality and stylish fireside accessories for your fire.

We have a huge range of durable products to choose from available in many different designs, styles, sizes and finishes suiting both the modern and traditional fireplace. With such an extensive range of fireplace accessories in stock you can be sure to find what you're looking for.

Visit Website

Phone:

0161 408 1431

Email:

sales@gratefireplaceaccessories.co.uk

Location:

UNIT 30 GOYT MILL
STOCKPORT
SK6 7HX

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GRATE FIREPLACE ACCESSORIES 5 star review on 20th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product ,”

Helpful Report

Posted 1 year ago

“A mix of good and bad with Grate Fireplace. For context I live in the rural noth of Scotland, 36 miles from John o' Groats. I needed rope urgently (don't ask). I was a first time buyer. Chose the firm mostly because a speedy Post Office delivery was an option. I was prepared to pay the extra because it saved a round trip of 50 miles to our local town. Our posties know us all by name and know where to leave a package. Somehow the package was not sent by post office. It went to a courier firm. They were useless! After 48 hours I chased it up. A quick response from GFA but they passed on a promise from the courier that proved false. After another 48 hours GFA told me their courier doesn't deliver to remote areas and was passing it to another courier... after a week I gave up. I told GFA to call the package back and went to our hardware store and got the rope there. Typical, the delivery was made whilst I was out. GFA refunded me promptly, that was good. I emailed asking to make arrangements to return the package but nothing so far. The trouble all happened because the package was not sent by PO which I selected.”

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Posted 1 year ago

“Exceptional service! I had ordered a grate and ash pan. The ash pan wouldn’t have fitted under the grate and, rather than having to find that out after delivery, the team emailed me with other cheaper options and refunded me the difference. If only other companies had that attention to detail.”

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Posted 1 year ago

“Fast delivery and excellent product and a good price”

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Posted 1 year ago

“I ordered my replacement glass for my wood stove on the 2nd of December, I was told after 2 weeks that it would be with me soon from the glass cutters however I think my order was overlooked so after phoning & emailing Grate fireplace accessories on the 16th of December we finally got our purchase today, hooray as it's getting cold out there! Jo thankfully sorted out our issue.”

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Posted 1 year ago

“Everything is great really quick delivery and assistance with my return was dealt with very fast very pleased”

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Posted 1 year ago

“Scammers, paid for items never received them. AVOID!!!!”

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Posted 1 year ago

Hello, Thank you for your review however as you have done this anonymously we are unable to look into the issue. I can assure you we are not scammers but we can not look further into this without any details. Regards Grate Fireplace Accessories

Posted 1 year ago

“excellent sevice- items arrived very quickly”

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Posted 1 year ago

“Didn't receive my Grate and no contact as to why”

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Posted 1 year ago

Hello Bernie, Thank you for your review, i have checked and can see your order was dispatched to Ireland on 2nd December with ParcelForce under tracking number GB2229395577 and you would have received an e-mail to let you know that the order was on its way. Our warehouse have advised that this arrived back with us yesterday and on checking it doesn't look like you put your full address on it. Regards Grate Fireplace Accessories

Posted 1 year ago

“I've purchased from this retailer a number of times over the last few years - always quick to acknowledge orders, and keep me updated regarding deliveries - very competitive pricing, and very useful for awkward-sized grates!! Happily recommend them for the whole range of fire, stove, etc. accessories and supplies!!”

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Posted 1 year ago

“Prompt service! The coal scuttle I purchased is of a good quality and is well finished, a lovely fireside accessory.”

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Posted 1 year ago

“very good and fast service”

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Posted 1 year ago

“Ordered product 3rd day delivered great service”

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Posted 1 year ago

“Exactly the item I was looking for. Very happy with both service and quality.”

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Posted 1 year ago

“Good firewood, fast delivery.”

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Posted 1 year ago

“A very smooth transaction all round… good communications and delivered on time; thank you”

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Posted 1 year ago

“Fast delivery,quality and good price”

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Posted 1 year ago

“Excellent, very prompt delivery.”

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Posted 1 year ago

“Unfortunately my grate turned up with and wasn’t sprayed properly so had chrome showing through the black paint also the welding was not very good and the sides of the grate did not align. Customer service have been helpful and arranged a replacement but as yet I don’t know when this will arrive and no further details have been forthcoming which is disappointing”

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Posted 1 year ago

“I bought this as a standby spare and am well pleased with both the service and quality of my spare. I look forward to using this site for my future needs as they arise.”

Helpful Report

Posted 1 year ago

GRATE FIREPLACE ACCESSORIES is rated 4.5 based on 2,657 reviews