Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,243 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,243 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would not hesitate to use them again. We booked for our work van to be cleaned and it was like a brand new van once they had finished. Made the whole process really easy and great customer service.”

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Posted 3 years ago

“Quality service! Incredible detail and work gone in to it. I will be using again for sure”

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Posted 3 years ago

“Very impressed looked showroom ready after a few hours of hard graft Was proud to drive around”

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Posted 3 years ago

“Arrived on time and did a marvellous job highly delighted”

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Posted 3 years ago

“It was a good but not a great valet. I was disappointed that the interior glass and not been cleaned properly. The door and boot lid checks were not cleaned at all. The valet was definitely not done to a showroom standard.”

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Posted 3 years ago

“Brilliant service. Car was immaculate”

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Posted 3 years ago

“Did an excellent and thorough job despite working on the hottest afternoon in June, and was very professional.”

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Posted 3 years ago

“Car was cleaned to an excellent standard. Teejay came exactly on time (very important for me as I work in the community), cleaned the car inside and out and had it ready for me to leave for work. Service was excellent, good price and customer skills of a high standard. Thank you very much.”

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Posted 3 years ago

“Excellent service, our car looked better than when we bought it! Cleaned in all the little nooks and crannies too. Great value!”

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Posted 3 years ago

“Another great job by Matt. Arrived on time and completed the job to the usual high standard!”

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Posted 3 years ago

“Excellent work done by a confident young man worth the money.”

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Posted 3 years ago

“I was gifted a 2011 Fiat Punto by a family member to help me out during a difficult time. Granted it was very mucky when I got it, seats were heavily soiled etc. For this reason I chose to book and pay for the highest tier valet Fresh offered, a £140 signature valet which promised to leave my vehicle in showroom condition I’m not naive I know the car wasn’t going to be like new but I at least expected it to be clean for £140. I was extremely disappointed, the windows were filthy they hadn’t been touched. The interior had been poorly vacuumed and there was debris all over the carpets. The plastics inside were smeared and most areas didn’t look touched at all with mud evident, sticky patches on cup holders etc, the vents were dusty hadn’t been touched. The exterior only had back to black applied to the tyres none of the exterior plastics were touched, the wing mirror had dirt on it still so yeah that wasn’t touched at all let alone back to black on the plastic. The paintwork admittedly is not the best on this vehicle however the swirls etc they promised to get rid of with clay bar treatment were still there so I highly doubt it had been clay bar treated. The more I read their description of a signature valet which promises deep interior clean, steam treatment do get rid of odours…roof lining cleaning …showroom condition..paint restored with clay bar…the angrier I get and the more ripped off I feel. I honestly believe that because they showed up and it was just an old Fiat Punto not a Lamborghini they felt like they didn’t have to provide the service they were being paid for…the seats are still dirty the door interior wasn’t touched, the plastics are dirty and smeared the windows weren’t cleaned at all. Even family members agreed with me the standard was poor considering what I paid. I contacted them with pictures but zero response …I suffer with severe social anxiety due to being autistic so I never speak up or complain about things unless it’s really bad….I’ll just take another rip off on the chin and chalk it up to experience. I wouldn’t use them again or recommend”

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Posted 3 years ago

Hi Ms Jones, We are so sorry to hear you were not satisfied with your valet. Would you be able to email us at clean@freshcarvaleting.com? We would of course be happy to look into this for you. We hope to hear from you soon! Fresh Car Valeting

Posted 3 years ago

“The whole process from the booking to completion was excellent. Chris valeted the car to show room standards and the detail was brilliant . The car looked as though it was new when he had finished . Highly recommend this service”

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Posted 3 years ago

“Carl did an absolutely fantastic job on my car. The finishing results were beyond my expectations. I would thoroughly recommend Fresh Car Valeting to everyone and I’ll definitely be booking another appointment.”

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Posted 3 years ago

“As usual, Steven arrived very promptly and completed an excellent valeting. On line booking helpful and easy to complete in order to to book the one for next month.”

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Posted 3 years ago

“Excellent service. Professional and completed valet to an exceptional standard. Punctual and friendly.”

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Posted 3 years ago

“The full outside clean and protective coating was very thorough; my car is all shiny and looks new again. It was so convenient with them coming to me and being able to pay by card. Jon was very friendly, helpful and knowledgeable when I asked questions.”

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Posted 3 years ago

“Very good service very pleasant staff,great looking car after the valet,looks like new ,.”

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Posted 3 years ago

“Lee, is always on time and my car is left in showroom condition, inside and out.”

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Posted 3 years ago

“Brilliant job, lovely guy Charlie. Very personable and hard working.”

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Posted 3 years ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,243 reviews