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dust spares ltd Reviews

4.9 Rating 1,524 Reviews
97 %
of reviewers recommend dust spares ltd
4.9
Based on 1,524 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
reasonable prices, awesome service and speedy delivery ,
Helpful Report
Posted 3 years ago
Good afternoon Jonathan, Thank you for taking the time to leave us a review, we appreciate it 😊 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Well packaged, good price, fast delivery.
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it 😊 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
asked for some info on the dust damper but never received any....
Helpful Report
Posted 3 years ago
Good afternoon David, Thank you for taking the time to leave us a review. I am sorry your query has been missed. I am unable to see an email with the query so please can you resend it to info@dustspares.co.uk and we can get onto this as soon as possible. Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Great service, fast delivery
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it 😊 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
We continue to buy our tubing from dust spares very good service and quick delivery..
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it 😊 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
The product arrived within 2 days which was fine. However, there was a message on the package, do not sign for this if the package was damaged. The package was damaged and we did not have the opportunity to sign for the package. The courier (DPD) had instructions to leave the package in a coal bunker to the right of our front door. He left the package in the wheelie bin to the left of the door. I recommend you do not use that firm again. Hence the mark of 3.
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review. We put these labels on each parcel so that it can remind the customer to sign for the goods damaged if possible. This makes it easier for us to claim from the courier. As you had requested a safe place, we understand that you would have been unable to sign for this as damaged. If there was anything inside that was broken or couldn't be used, please get in touch with us so we can rectify this for you. I apologise on behalf of the courier company that they didn't adhere to the instructions. We have regular meetings with our area manager at DPD and have noted down your feedback. Kind regards, Stacie and The Dust Spares Team
Posted 3 years ago
I called for some flexible tube and was greeted by Laura who was extremely helpful and went the extra mile! Sent me a sample that came next day and almost immediately ordered the very same product, what wonderful customer service! Thank you!
Helpful Report
Posted 3 years ago
Good afternoon Andrew, Thank you for taking the time to leave us a review, we appreciate it 😊 I will pass on the feedback to Laura! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Good quality 100mm hose that is very flexible
Helpful Report
Posted 3 years ago
Good afternoon Rob, Thank you for taking the time to leave us a review, we appreciate it. Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Speedy delivery thankyou
Helpful Report
Posted 3 years ago
Good afternoon Ian, Thank you for taking the time to leave us a review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Great product and service
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it. Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Parts as expected and delivered quickly.
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it. Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Very professional and delivery was as expected. I recommend them 100%.
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Great company to deal with , Supplied ontime and great product
dust spares ltd 5 star review on 29th November 2022
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
A pleasure to do business with
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! 😀 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Easy to use and quick delivery. Products appear to be good. :-) Will def use again.
Helpful Report
Posted 3 years ago
Hi Dan, Thank you for taking the time to leave us a review, we appreciate it! 😀 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Replaced my filter bag with a new 350g to improve air flow for general wood dust and moulder chippings, very pleased with the result.
Helpful Report
Posted 3 years ago
Hi David, Thank you for taking the time to leave us a review, we appreciate it! 😀 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
A great company to deal with, always delivered on time, one thing that would be good, is to be able to download the VAT invoice from the website.
Helpful Report
Posted 3 years ago
Good afternoon Gary, Thank you for taking the time to leave us a review. I believe VAT invoices are now available to download from your account online. if you have any further problems, please get in touch. Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Hi I've not opened the box yet,as need to take to customer with damaging them,so I can't give you a review as I've not opened the box. It take three days longer to deliver as the delivery address was wrong this might of been me not putting the right address I wanted it delivered to,you can check this out ,and let me know that would be great thanking you in advance Marios.
Helpful Report
Posted 3 years ago
Good Afternoon Marios Nice to speak to you earlier, glad we could help with clarifying the delivery location. If there is anything further you need, please don't hesitate to get in touch on 03456800696 or email us at info@dustspares.co.uk. Kind regards, Craig and The Dust Spares Team
Posted 3 years ago
Website is easy to navigate and the prices are fantastic. Delivery arrived promptly and the goods were packaged extremely well.
Helpful Report
Posted 3 years ago
Hi Sallie, Thank you for taking the time to leave us a review, we appreciate it. Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
always happy
Helpful Report
Posted 3 years ago
Good afternoon John, Thank you for taking the time to leave us a review, we appreciate it! 😀 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
dust spares ltd is rated 4.9 based on 1,524 reviews