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dust spares ltd Reviews

4.9 Rating 1,524 Reviews
97 %
of reviewers recommend dust spares ltd
4.9
Based on 1,524 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Easy ordering and stuff arrived on time as advertised.
Helpful Report
Posted 3 years ago
Hi Leo, Thank you for taking the time to leave us a review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Really good response and delivery. Would definitely use them again in the future for any dust collection needs.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
superb quality , fast despatch
Helpful Report
Posted 3 years ago
Good morning Peter, Thank you for taking the time to leave us a review, we appreciate it. Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Excellent product, as advertised arrived reasonably quickly
Helpful Report
Posted 3 years ago
Good afternoon Ian, Thank you for taking the time to leave us a review, we appreciate it. Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Good quality product delivered within the predicted delivery times
Helpful Report
Posted 3 years ago
Hi Hugh, Thank you for taking the time to leave us a review, we really appreciate it. Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
A very customer friendly company! I would use again
Helpful Report
Posted 3 years ago
Good afternoon Gary, Thank you for taking the time to leave us a review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Good and prompt delivery, goods as described and good quality.
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Posted 3 years ago
Hi John, Thank you for your review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
You charge top dollar for delivery and take 2 days to ship. Not a great performance
Helpful Report
Posted 3 years ago
Good afternoon Rick, Thank you for taking the time to leave us a review. For standard deliveries, we offer next day delivery (if the goods are in stock) If the product is out of stock, there will be a lead time on the product which would indicate when you should receive it, with it on a next day service. I can see that the lead time on the product was 2-3 working days from your order on Tuesday with it being delivered Friday. We're always looking to improve our services, so if you have any further feedback on how to make this more noticeable, please do get in touch. Kind regards, Stacie and The Dust Spares Team
Posted 3 years ago
Good website & very fast delivery at great prices! What more could you want!
Helpful Report
Posted 3 years ago
Hi Laurence, Thank you for your review, we appreciate you taking the time to leave us one! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
very quick delivery,
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Posted 3 years ago
Hi Martin, Thank you for your review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Upon ordering, I was told that my order would be delayed whilst parts came in. At least this was made clear, some companies wouldn't bother to mention it.
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Posted 3 years ago
Good afternoon James, Thank you for taking the time to leave us a review, we really appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Fast deliveries, good quality products, used Dust Spares LTD for years now!
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
To be fair I think they are fine. The delivery company they used was totally hopeless and only brought 1 of the 2 items. Then took over a week to get the other even though the customer services did seem to be doing a they could. This time DPD postponed the 2nd delivery. Just bad luck maybe.
Helpful Report
Posted 3 years ago
Good morning Mark, Thank you for taking the time to leave us a review. Completely understand your frustration with the courier companies. Once despatched, we can only hope it goes smoothly and can see that it didn't in your case. Please accept my apologies for this inconvenience. I can see that the replacements we sent out have been delivered, if this isn't the case, please get in touch and I can chase them. Kind regards, Stacie and The Dust Spares Team
Posted 3 years ago
Very good extractor bags, speedy delivery. Excellent
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Posted 3 years ago
Hi Dan, Thank you for your review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Excellent service, highly recommended.
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Posted 3 years ago
Hi Ceri, Thank you for taking the time to leave us a review, we appreciate it! Kind regards, Stacie and The Dust Spares Team
Posted 3 years ago
Excellent Service from Dust Spares Ltd who despatched on time but unfortunately they use DPD as the courier who seem incapable of making a delivery on the correct date to the correct address and who state that they have left items with people that don't exist at the wrong addresses. Would Recommend Dust Spares Ltd but their reputation is tarnished with their selected courier.
Helpful Report
Posted 3 years ago
Good morning Terence, Thank you for taking the time to leave us a review, I'm sorry it had to be 2 stars. I tried to call a few times this morning, but unsuccessful. I can see that DPD attempted delivery last Friday. Once notified, we contacted DPD and got it out for delivery Monday, to which it's now showing as successfully delivered. If this is incorrect, please can you let me know ASAP and I can get onto this for you again. If there is anything further you need, please don't hesitate to get in touch on 03456800696 or email us at info@dustspares.co.uk. Kind regards, Stacie and The Dust Spares Team
Posted 3 years ago
Brilliant service, very helpful
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Posted 3 years ago
Hi Russell, Thank you for taking the time to leave us a review, we appreciate it! 😀 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Bought some tubing. Came quickly. Bosh!👊🏻 Great service
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Posted 3 years ago
Hi Gary, Thank you for taking the time to leave us a review, we appreciate it! 😄 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Easy to use there online shop, good pricing and fast deliveries
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Posted 3 years ago
Good afternoon Rhiannon, Thank you for taking the time to leave us a review. We appreciate it! 😀 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
Impeccable service
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! 😀 Many Thanks, Stacie and The Dust Spares Team
Posted 3 years ago
dust spares ltd is rated 4.9 based on 1,524 reviews