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dust spares ltd Reviews

4.8 Rating 1,335 Reviews
96 %
of reviewers recommend dust spares ltd
4.8
Based on 1,335 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Absolutely top class service from start to finish. Ordered and the ducting was delivered the next day. The whole transaction was faultless, thank you
Helpful Report
Posted 2 years ago
Good morning Keith, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Great quality products, really helpful staff
Helpful Report
Posted 2 years ago
Good morning Dal, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Ordered some duct work pressure stabinโ€™s late one afternoon. They arrived promptly the following day. Excellent service
Helpful Report
Posted 2 years ago
Good afternoon Rick, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Everything was great,
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Posted 2 years ago
Good afternoon Nik, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Great on every level
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Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Excellent quick service
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Posted 2 years ago
Good afternoon Paul, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Helpful staff and good delivery time
Helpful Report
Posted 2 years ago
Good afternoon Nick, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Amazing service as always
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Posted 2 years ago
Good afternoon Iain, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Excellent service ๐Ÿ‘Œ
Helpful Report
Posted 2 years ago
Good afternoon Louis, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Great service again
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Posted 2 years ago
Good afternoon Peter, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Bags were half the price we normally pay and just as good. Delivered next day too. Will be back for more.
Helpful Report
Posted 2 years ago
Good afternoon Philip, Thank you for taking the time to leave us a review, we appreciate it! ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Prompt service and the product looks to be of good quality
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Posted 2 years ago
Good afternoon Paul, Thank you for taking the time to leave us a review, we appreciate it ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Easy to use website, and really fast delivery, just wish there was a cheaper postage option for small orders
Helpful Report
Posted 2 years ago
Good afternoon John, Thank you for taking the time to leave us a review, we appreciate it ๐Ÿ˜Š We have just introduced DPD Expresspak for smaller parcels. If you come to order something smaller, please get in touch and we can check to see if this would fit in the requirements for an expresspak. Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Great service and quick delivery
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Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Items as described, well packaged and delivered promptly. Thanks
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Posted 2 years ago
Good afternoon Matt, Thank you for taking the time to leave us a review, we appreciate it ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
all good. on time.
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Posted 2 years ago
Good morning Stephen, Thank you for taking the time to leave us a review, we appreciate it ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Received our dust bags next day. But the packaging was terrible. With 3 large boxes all split open and the contents spilling out. Far too much weight in each box to be able to deliver intact. Not couriers fault, totally down to packaging.
Helpful Report
Posted 2 years ago
Good morning Neil, Thank you for taking the time to leave us a review. We completely agree that the conditions of which your order was packaged, is unacceptable. This information has been passed to the warehouse manager, who will provide further training. We appreciate you bringing this to our attention. Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
I ordered a 160 100mm reducer. On the web page it said I would need a coupler to connect to a 160mm outlet, which I did. When the items arrived, the coupler and the 160mm end of the reducer were exactly the same size and so the coupler was no use. I called and discussed this with the customer services person who stated I had ordered the wrong coupler - I needed a female not a male coupler. I stated that the web site didn't mention that their were two different types, and in any case, why send a coupler that wouldn't fit the reducer? I have now ordered (at my cost) the correct coupler and hope this does the job. I am disappointed at this for obvious reasons. I would have accepted an FOC replacement.
Helpful Report
Posted 2 years ago
Good morning Duncan, Thank you for taking the time to leave a review. I have taken a look into this and can see it is mentioned in the description at the top of the product and the bottom: *Male ended both sides to fit directly inside Spiral Duct - Female coupler required to fit to other male ended parts* As this was stated on the website, unfortunately we were unable to send out a replacement. I understand your frustrations and have passed on your feedback to the relevant department. Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Dustspares have a very good selection of extraction products and as always the sales staff were knowledgeable and helpful. They had all I needed on the shelf and as promised it all came the next day.
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Posted 2 years ago
Good morning Richard, Thank you for taking the time to leave us a review, we appreciate it ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Quick and helpful service
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Posted 2 years ago
Good morning William, Thank you for taking the time to leave us a review, we appreciate it ๐Ÿ˜Š Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
dust spares ltd is rated 4.8 based on 1,335 reviews